Project Manager, Fund Operations

We are seeking an experienced and dynamic project manager to join our team. This role is primarily focused on end‑to‑end project management, with secondary responsibility for identifying and advancing targeted operational transformation opportunities within fund operations.

The successful candidate will independently lead complex initiatives, partner closely with operational and technology teams, and provide clear, effective communication to senior management and executive stakeholders.

Position Responsibilities:

• Independently lead multiple concurrent, cross‑functional projects impacting mutual fund and alternative fund operations, spanning technology implementations, regulatory initiatives, third‑party transitions, operational enhancements, and product events
• Own end‑to‑end project delivery, including scope definition, planning, execution, risk and issue management, governance, and project closure
• Develop and maintain detailed project plans, timelines, dependencies, dashboards, and risk logs to ensure timely, transparent delivery and executive‑level reporting
• Proactively identify, assess, and mitigate risks, including evaluating and addressing operational control and regulatory impacts of process or product changes
• Prepare and present clear, concise updates to senior management, articulating operational, control, accounting, and regulatory implications and key decisions
• Partner with fund operations and business stakeholders to identify, prioritize, and deliver targeted operational transformation initiatives that improve controls, reduce risk, and enhance regulatory readiness
• Act as a liaison between business teams and Agile delivery squads to drive adoption, manage change, and implement sustainable future‑state processes, including tactical solutions where appropriate

Required Qualifications:

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline, with 10+ years of experience in asset management or financial services
• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
• Deep understanding of mutual fund and alternative fund operations, including fund accounting, regulatory requirements, risk, audit, and operational oversight
• Proven ability to independently lead complex, cross‑functional initiatives from initiation through completion
• Strong experience assessing operational controls and risk implications across fund accounting, reporting, and oversight functions
• Demonstrated business analysis expertise, including requirements gathering, process mapping, current‑ vs. future‑state analysis, and impact assessment
• Effective influencer and communicator with experience engaging senior leaders, vendors, and technical partners, including executive‑level presentations
• Strong organizational, prioritization, and project management skills; experience with Agile teams, operational transformation, and familiarity with automation, data, or AI tools is a plus

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$92,475.00 USD - $160,290.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)