Family Partner

Elwyn
New Bedford, MA
Overview:

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

  • Generous Paid Time Off
  • Comprehensive Medical/Dental/Vision Benefit Packages
  • Earned Wage Access/On-Demand Pay
  • Paid On-the-Job Training
  • Tuition Reimbursement
  • Career Advancement Opportunities and Growth
  • Flexible Schedules
  • Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Responsibilities:

Elwyn seeks an ACCS Family Partner for a peer-support role within the Adult Community Clinical Services (ACCS) team. They provide support, advocacy, and education to family members or caregivers of individuals receiving ACCS services. The Family Partner uses lived experience (as a parent, guardian, or caregiver) to connect with families, promote recovery, and improve collaboration between providers, clients, and their support systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Advocacy & Support
  • Provide hope, information, and encouragement to individuals and family members in ACCS
  • Coach families to develop their advocacy and collaboration skills and help them understand their rights
  • Serve as a liaison between families and the ACCS clinical team, and community providers and supports
  • Peer Consultation / Team Input
  • Offer expertise and consultation to the ACCS team based on personal/family experience with mental health
    systems: experiences with treatment, medications, recovery, etc.
  • Help team members understand the family/caregiver perspective, including stigma, discrimination, and
    cultural issues.
  • Promote a team culture that respects family input, supports decision-making, and values self-determination.
  • Stigma Reduction & Empowerment
  • Assist families and clients in identifying, understanding, and coping with stigma associated with mental
    illness.
  • Encourage involvement in peer-run or self-help programs and make connections to advocacy organizations
  • Community / Social Engagement
  • Organize and facilitate group or social activities for clients and families (e.g., peer support groups, family events).
  • Help individuals structure their time, build social networks, and practice social or life skills in community-
    based settings.
  • System Navigation & Education
  • Educate families on navigating behavioral health systems, insurance, and other support services.
  • Provide regular feedback on how the mental health system is working (or not) for families, to inform
    program improvement.

EDUCATION & QUALIFICATIONS

  • High school diploma or GED required; additional certification (Peer Specialist, etc.) is preferred and required
    within one year of employment.
  • Must have experience as a family member, (parent, guardian, caregiver) of someone who has received mental
    health services. Or a person in recovery that has experience and a passion for working with families.
  • Strong listening and communication skills
  • Advocacy and coaching ability
  • Empathy and capacity to use personal experience in a professional setting
  • Valid driver’s license and access to a vehicle
  • Flexible, team-oriented
  • Bilingual / multicultural experience is often preferred

COMPETENCIES

  • Strengths-based, trauma-informed, family-centered approach
  • Cultural competence
  • Recovery-oriented and empowerment focused
  • Professionalism combined with authenticity (using lived experience appropriately)
  • Confidentiality and ethical advocacy
Equal Opportunity Employer:

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

Posted 2025-12-11

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