Business Operations & Accounting Specialist
- Process internal billing, submit reports to Corporate Accounting, and reconcile internal and corporate records to ensure accuracy and alignment.
- Serve as the primary liaison between RealFood and Corporate Accounting to ensure timely, accurate, and consistent financial reporting
- Monitor outstanding accounts, support collections activities, and respond to client inquiries regarding billing in a professional and timely manner
- Prepare and maintain financial records, schedules, and reports to support monthly close processes and compliance with corporate accounting standards
- Coordinate with corporate teams on accounts payable workflows, invoice processing, and vendor inquiries as needed
- Support quarterly forecasting and annual budgeting
- Support special accounting projects and provide administrative assistance to strengthen overall financial operations
- Prepare and Submit Expense Reports for Senior leadership in accordance with company policy
- Utilize Microsoft 365 to help RFHSD stay organized
- Schedule client and other meetings/events/travel accommodations
- Undertake unique research projects in support of company improvement (ex. finding time tracking software, learning about changes to existing technology systems, understanding details about a prospective BD target)
- Support with general administrative tasks, as needed (ex. ordering team gifts, preparing for internal retreats/meetings
- Support with implementation of new RealFood strategies, policies, and processes
- Support internal IT initiatives, as needed (ex. setting up virtual meetings, training team on new software, maintaining tech supply levels and current equipment)
- Assist and participate in networking events, trade shows, and other events where RealFood has a presence
- Support with the management and upkeep of RFHSD systems (ex. Internal SOP’s, goals/commitments, procedures, etc.)
- Act as the face of the Troon NERO/RFHSD office (ex. answering phones, greeting and assisting guests, ordering/preparing refreshments, etc.)
- Monitor levels of office necessities and maintain pars (ex. ordering snacks, office supplies, printer supplies, etc.)
- Maintain excellent office aesthetic (ex. liaise with cleaning company, water plants, oversee team cleaning, etc.)
- Support with less frequent administrative tasks, as needed (ex. scheduling maintenance, ordering/replacing furniture or equipment, etc.)
- Strong working knowledge of bookkeeping and accounting systems and processes
- A commitment to supporting a team that is genuinely passionate for crafting world class hospitality experiences
- Relationship driven
- Ability to take direction and absorb information quickly
- High level of active listening skills and strong client service skills
- Outstanding attention to detail
- Positive team building and motivational skills
- Self-starter with ability to proactively problem solve, take initiative and work independently
- Excellent organizational and time management skills
- Comfortable with multitasking in a deadline-driven environment
- Skilled at, and enjoy, interacting with a broad spectrum of people
- Excellent verbal and written communication skills
- High level of professionalism, communication and presence
- Bachelor’s Degree, or equivalent. A combination of practical experience and education will be considered as an alternative
- Experience in an Accounting or Bookkeeping support role is required
- Hospitality front of house or back of house experience a plus
- Prior experience with billing, accounts receivable, or liaison work between departments and corporate accounting teams is strongly preferred.
- Fluent in English speaking, writing and comprehension
- Proficiency in Dynamics 365 or similar accounting software and Microsoft CE or similar CRM platform is a plus
- Proficiency with Microsoft Office (Outlook, Word, PowerPoint and Excel)
- Proficiency with desktop publishing softwares (Canva, InDesign, etc.) a plus
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