Operations Associate, Cell Therapy in Devens, MA
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there's no better place than here at BMS with our Cell Therapy team.
This Operations Associate, Cell Therapy Supply Chain role is responsible to perform Supply Chain operations in direct support to the manufacture of Cell Therapy products. These operations may include:
- Final storage of finished Cell Therapy drug product into cryogenic storage
- Receipt and processing of incoming patients' apheresis material
- Packaging of finished drug product into cryogenic shipper for shipment to patient
- Performance of material cleaning and kitting operations to ensure continuous supply of raw materials and consumables to support the manufacture of Cell Therapy products
- Execution of warehouse activities including goods receipt, raw material put-away, and material disposal
Shifts Available:
B1, 6am - 6pm, rotational shift including holidays and weekends
Responsibilities:
Responsibilities may include, but are not limited to the following:
General Work Activities
- Maintain a safe work environment and wear appropriate personal protective equipment (PPE)
- Deliver the right material, to the right location, at the right time while adhering to good manufacturing practices and standard operating procedures. The ability to recognize deviation from accepted practice is required.
- Perform routine Material Operations activities across the Cell Therapy Facility including cleaning and replenishment of materials, kit building, inventory cycle counting, and warehouse activities.
- Perform activities to directly support the manufacture of commercial and clinical Cell Therapy products:
- Final storage of finished Cell Therapy drug product into cryogenic storage
- Receipt and processing of incoming patients' apheresis material
- Packaging of finished drug product into cryogenic shipper for shipment to patient
- Complete CGMP forms and/or paper/electronic batch records
- Perform SAP transactions as required and per SOP to build kits, replenish materials, cycle count inventory, and transfer material between bin locations
- General understanding of working with controlled documentation in a Document Management System
- Review incoming material paperwork for incoming patient material (apheresis) receipt
- Use good documentation practices (GDocP) for all activities
- Demonstration and general understanding of the concept and importance of Chain of Identity (COI)
- Interact effectively with Materials Operations Staff, Quality Control, Quality Assurance and Manufacturing.
- Collaborate with cross-functional employees & department managers to solve work-related problems and perform run-the-business activities
- Support the event escalation and triage process as it relates to deviations & CAPAs
- Shift is 12hr (6PM - 6AM); Panama schedule to cover 24-7-365 operations
- Operate in a commercial CGMP multi-product environment
- Job requires standing and walking within and between grade classified suites
- Expectation of approximately 90% of time is spent in the operations space where the work is executed
- Don Personal Protective Equipment (PPE) and specialized gowning as required by procedures & signage. May work with hazardous material requiring additional PPE including respiratory protection (employee must be physically capable to wear a respirator)
- Must be able to follow all controlled gowning requirements for entrance to suites with various grade level classifications (Grade 8 and CNC)
- Proficiency in MS Office applications
- Strong written and verbal communication skills
- Demonstrated experience to communicate problem statements and escalate concerns
- ERP experience; preferably in SAP Extended Warehouse Management (EWM) transactions
- Proven experience in triage of events and execution of deviations, CAPA, and other workflows in the Quality Management System (QMS); preferably in Infinity
- Prior experience in kitting and delivery of raw materials and consumables to Manufacturing
- Prior experience in handling of cold chain biological materials; prior experience with cryogenic storage (LN2) is preferred
- Experience with health authorities (i.e., FDA) for audit support
- Experience and familiarity with electronic systems including SAP, and manufacturing execution systems (MES) including Syncade and DeltaV
- Safety and Quality mindset; proven ability to build a culture around these values and to communicate critical information clearly and in a timely manner to team and to manager as needed
- Familiarity working in operational suites with various grade level classifications
- High school Diploma / GED. Additional post-secondary education resulting in an Associate's or Bachelor's Degree in a relevant discipline is preferred
- An equivalent combination of education, experience and training may substitute
- Preferred but not required: Certification in CPIM, CSCP, and/or CLTD
- Minimum 2+ years of CGMP commercial biotechnology experience; Cell Therapy experience is preferred
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If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
Devens - MA - US: $30.81 - $37.33per hour
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science⢠, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
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