Support Worker

Behavioral Health Network
Westfield, MA
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts! We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Therapeutic Training & Support Worker (TT&S) to join our In-Home Therapy (IHT) program in the greater Westfield area.


What We Offer
  • Comprehensive benefits including health, dental, vision, and retirement plan

  • Generous paid time off and holidays

  • Career advancement with one in three positions filled internally

  • Ongoing supervision, training, and professional development

  • A collaborative and mission-driven work environment

  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

Pay: $22 - $25 per hour


What You'll Do


As a Therapeutic Training & Support Worker , you will provide high-quality, community-based services to children, adolescents, and transitional age youth with Serious Emotional Disturbance (SED) and their families. You'll assist families in strengthening skills, promoting stability, and coordinating care across providers.
  • Deliver therapeutic training and support services in the home, school, and community

  • Support youth and families in practicing skills learned in therapy sessions

  • Assist with care coordination by collaborating with therapists, schools, and community providers

  • Help families build connections to resources, services, and supports

  • Provide psychoeducation to caregivers on behavioral health diagnoses, coping skills, and family dynamics

  • Ensure timely and accurate documentation including progress notes and treatment plans

  • Participate in team meetings, supervision, and treatment planning

Who You Are
  • Associate's or Bachelor's Degree in a Human Services-related field required

  • At least 1 year of human services experience required (2 years if Associate's level)

  • Knowledge of mental illness diagnoses, behavioral modification, and coping techniques

  • Experience providing parenting education and working with children and families required

  • Familiarity with child-serving systems and community resources

  • Cultural competence and ability to work with diverse populations

  • Strong written, organizational, and communication skills

  • Valid driver's license and reliable transportation required

We Hire for Purpose!


Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services. We believe in supporting our employees with the same compassion and respect we provide to the individuals and families we serve.


How to Apply


If you're ready to make a meaningful impact by helping families and youth build skills and strengthen relationships, we'd love to hear from you! Click "Apply for Job" below or visit to apply today.
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Posted 2026-03-12

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