Account executive
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Location : We ask that you live near a major airport and willing to travel 50%+ but this candidate must be located in the EASTERN portion of the United States. Your Impact Axon Account Executives are responsible for selling Axon products and services to state Departments of Corrections and Community Supervision. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies / units, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training. At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Your Day To Day- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
- Develop and maintain client relationships to ultimately drive revenue growth
- Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
- Cultivate customer relationships and ensure effective service delivery to accounts
- Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
- Support execution of strategy at the account level
- Work with and bring in experts/specialists where required
- Oversee all account activities
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- May provide customer product training as necessary
- Accountable for individual expense budget management
- Own account relationship and drive overall customer satisfaction for assigned accounts
- 2-3+ years of demonstrated successful customer facing sales experience managing complex processes
- 2+ years managing a book of business of mid-sized / enterprise level customers or consultative sales experience
- Data management experience using Salesforce (preferred) or similar CRM
- Understanding of Cloud technology
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
- Able to travel ~50% (2-3 days a week on the road) including possible overnight travel
- 2-3+ years experience selling SaaS technologies
- Startup experience & some vertical experience
- Law Enforcement / Public Safety experience- Selling into Corrections.
- Able to clearly and directly articulate complex solution offerings
- Team Player: collaborate with various team members regularly
- Ready to own & drive the territory
- Competitive salary and 401K with employer match
- Uncapped commissions
- Discretionary PTO
- Autonomy in your role
- A supportive parental leave policy
- An award-winning office/working environment
- Ride along with real police officers in real life situations, see them use technology, get inspired
- And more...
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