Patient Service Technician / Phlebotomist (Travel Assignment)

Job Title: Patient Service Technician / Phlebotomist (Travel Assignment)

Location: Hyannis, MA 02601

Duration: 13 Weeks

Schedule: 40 hours/week

Shift: Day Shift (8-hour shifts between 5:45 AM – 5:30 PM)

Days: 5 days/week (occasional weekends & holidays required)

Position Overview

"Navitas Healthcare, LLC" is seeking a skilled and patient-focused Patient Service Technician / Phlebotomist for a 13-week travel assignment in Hyannis, MA. This role is responsible for providing high-quality patient care through accurate specimen collection, processing, and exceptional customer service. The position requires flexibility to rotate across multiple laboratory collection sites.

Key Responsibilities

• Perform venipuncture, finger sticks, and heel sticks on both ambulatory and bedridden patients
• Collect additional specimens such as throat swabs and provide instructions for at-home collections (e.g., stool samples, 24-hour urine)
• Process specimens in accordance with laboratory protocols, including centrifuging, aliquoting, and proper storage
• Accurately register patient demographics and enter lab orders into the Laboratory Information System (LIS)
• Ensure proper labeling, handling, and transport of specimens to maintain integrity and compliance
• Communicate effectively with patients, physicians, and healthcare staff regarding specimen requirements
• Maintain compliance with HIPAA regulations and medical necessity standards
• Travel between multiple collection sites (including Wilkens and Yellow Brick Rd locations)
• Perform occasional STAT draws at nursing homes, patient residences, or physician offices
• Participate in on-call rotation as required
• Maintain inventory, restock supplies, and ensure cleanliness of phlebotomy work areas
• Address specimen-related issues and escalate concerns as appropriate
• Deliver professional and compassionate customer service to patients and healthcare teams

Qualifications

• High school diploma or equivalent required
• Completion of a phlebotomy training program or relevant hands-on experience
• Phlebotomy certification preferred
• Prior experience in phlebotomy (clinical or outpatient setting preferred)
• Strong knowledge of specimen collection, handling, and processing procedures
• Familiarity with Laboratory Information Systems (LIS) and basic computer skills (Microsoft Office preferred)
• Strong communication skills (written and verbal in English)
• Valid U.S. driver’s license with a clean driving record
• Ability to travel between multiple laboratory sites
• Ability to work flexible shifts, including weekends and holidays
• Successful completion of Medical Terminology assessment if required

For more details contact at [email protected] or Call / Text at 516-862-1169.

About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.