Director of Executive Operations

American Promise
Concord, MA

Job Description

Job Description

Position : Director of Executive Operations

FLSA Status: Exempt

Full time

Location: Remote. Preferred Boston or Washington, D.C. area

Please submit a cover letter that highlights your interest in American Promise and your qualifications for this position.

Position Summary

This position is a critical role supporting the executive functions of the organization. The Director of Executive Operations serves as a point of contact for the CEO and President, will coordinate with the Board of Directors and senior management team, and help support special projects as needed. The person for this role is highly self-motivated, professional, detail-oriented, and capable of managing and prioritizing tasks in a fast-paced entrepreneurial environment as well as the ability to be forward thinking and anticipate the needs of the team.

Reports to: The President

Position Responsibilities

  • Maintain the executive calendars: schedule and confirm appointments proactively and accurately, arrange meeting facilities, make and confirm travel plans.
  • Prepare agendas or presentations, attend meetings with the executive, and take, transcribe, and distribute notes or minutes.
  • Ensure executives stay on schedule and meet daily deliverables, monitor, and maintain their task lists, dashboards and workflow.
  • Support internal and external correspondence and communications.
  • Handle sensitive information with discretion.
  • Work to maintain smooth and accurate operational functions within the executive office and ensure efficient use of time while enabling executives’ shifting priorities.
  • Process and follow up on service and support needs, including IT, travel, and expenses.
  • Support various departmental projects from inception to execution, holding accountability for the time management and workflow process to ensure excellent results.
  • Support event planning and special projects internally and externally.
  • Provide office support, including supply management and event/meeting logistics coordination.
  • Limited travel and after-hours work may be required on occasion.
  • Additional duties as assigned.

Qualifications

  • A commitment to the American Promise mission, goal, and values.
  • 5+ years of experience in an Executive Assistant, Director of Operations, or similar position.
  • Highly organized and can prioritize and execute multiple tasks efficiently.
  • Demonstrates a high level of professionalism and confidentiality.
  • Demonstrates cultural competence and sensitivity, and a dedication to uniting people of widely different backgrounds and political views in pursuing a common goal.
  • Demonstrates and values integrity, sound judgment, adaptability, reliability, and collaboration.
  • Excellent interpersonal skills.
  • Excellent communications skills, written and verbal.
  • Proficient in using Google Suite products, MS Office products, Slack, and other digital platforms.

Salary: $80K-$85K

Equal Opportunity Statement

American Promise celebrates the freedom and diversity of our nation. American Promise team members are service-oriented and have demonstrated experience in volunteer, civic, military, or other forms of service to the country and our people. We welcome all qualified individuals who reflect and share this vision.

American Promise does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected category under local, state, or federal law. AA/EOE

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We appreciate your interest in this position. Given the volume of applications, we are unable to respond to each applicant individually. Only those selected for further consideration will be contacted.

Posted 2026-07-17

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