Complex Director of Revenue Management - Boston & Chicago

Millennium Hotels and Resorts is one of the largest hotel owners and operators in the world and Singapore's largest international hotel group. Our global brands consist of the Leng’s Collection, M Collection, Millennium Collection and Copthorne Collection, and are located throughout Asia, Europe, the Middle East, New Zealand and United States. Occupying the best locations in major gateway cities, our hotels have the perfect address for business and leisure travelers.

We are a distinguished international hotel company operating a portfolio of over 140 hotels worldwide. With a commitment to delivering exceptional experiences, we set industry benchmarks in hospitality excellence across the globe.

As we continue to grow and expand, we recognize the need for a skilled Complex Director of Revenue Management to join our revenue team, overseeing revenue management for Chicago and Boston. In this role, you will be responsible for optimizing revenue and driving profitability for our hotels.

The ideal candidate will have a passion for hospitality with an entrepreneurial mindset that is driven to innovate to get results.

Scope

· Collaborate closely with the Revenue Management team to implement strategies that maximize revenue and profit for The Bostonian Hotel and The Millennium Knickerbocker Chicago.

· Analyze market trends, competitor data, and historical performance to develop pricing and revenue optimization strategies.

· Utilize revenue management software and tools to analyze data and forecast demand, adjusting pricing strategies accordingly.

· Monitor booking patterns, occupancy rates, and market demand to identify opportunities and risks for revenue generation.

· Work in tandem with the Sales and Marketing teams to develop and implement promotional offers and packages.

· Collaborate with property managers and regional teams to ensure the effective execution of revenue management strategies.

· Generate regular reports and presentations to communicate revenue performance, trends, and recommendations to senior management.

· Stay up-to-date with industry trends, market changes, and technology advancements in revenue management.

· Conduct regular competitor analysis to ensure competitive positioning and recommend strategic adjustments.

· Maintain open communication with European properties during their business hours, supporting any revenue-related queries or needs.

Requirements

· Bachelor’s degree in Hospitality Management, Business Administration, or a related field; or equivalent Revenue Management expertise.

· Proven experience working with well-known international hotel companies.

· Strong understanding of revenue management principles, strategies, and industry best practices.

· Proficiency in revenue management software and tools to analyze data and forecast demand.

· Exceptional analytical skills with the ability to interpret data, trends, and market dynamics.

· Excellent communication and interpersonal skills to collaborate with cross-functional teams.

· Detail-oriented with a proactive approach to identifying opportunities for revenue optimization.

· Adept at adapting strategies to changing market conditions and business needs.

· Willingness to stay current with industry trends, best practices, and technological advancements.

· Highly organized and capable of managing multiple tasks simultaneously.

· Proven ability to work independently and make data-driven decisions while working collaboratively with Operations, Sales and Revenue teams.

· Prior experience in the hospitality industry, especially in sales and account management/ yield management/ distribution channel management

THIS IS A FULL TIME, IN OFFICE POSITION, LOCATED IN EITHER BOSTON OR CHICAGO

Benefits

• Private Health Insurance
• Matching 401k
• Paid Time Off
• Training & Development