Territory Sales Manager

At Oxford Instruments, we push the boundaries of what’s possible, helping our customers achieve the breakthroughs that change our world. Whether it’s developing technology for a greener economy, designing devices that enhance digital connectivity, or creating next generation medicines and healthcare technology, we address the greatest challenges of the 21st century. Everything we make is exceptional, and each product and solution gives greater insight, clarity and accuracy. At Oxford Instruments, we don’t wait for change to happen. We enable it. Role: Territory Sales Manager / NanoIndentation Location: US, Remote based on East Coast Reports to: Regional Sales Manager About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Why Oxford Instruments? Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team. We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

• We start with the customer
• We succeed by being focused
• We make and keep our promises
• We work together as one team
• We help and trust each other to succeed

Primary Purpose: The Territory Sales Manager (TSM) is responsible for NanoIndentation portfolio sales and meeting or exceeding all assigned Oxford Instruments (OI) Sales Targets. The TSM will serve as the primary point of contact for existing and potential new customers throughout the sales process. Key tasks and duties:

• Sales Prospecting and Lead Management: Identify, qualify, and manage sales leads and new customer accounts to meet or exceed individual and team sales objectives. This includes prospecting via online platforms, associations, and funding agency resources.
• Own the numbers: Develop and execute sales strategies to identify and develop new opportunities, close deals, and achieve sales targets. Proactively monitor the sales funnel to ensure sufficient opportunities are in place to meet goals.
• Customer Relationship Management: Build and maintain strong relationships with current and prospective customers, strengthening existing partnerships and developing new opportunities within the assigned territory.
• Market Intelligence and Competitive Analysis: Actively monitor industry trends, competitor activities, and market developments to identify opportunities, mitigate risks, and provide insights for shaping company strategies.
• Accurate Forecasting and CRM Management: Maintain accurate sales forecasts, update CRM systems daily, and ensure all customer and opportunity information is up to date to support effective business operations and decision-making.
• Customer Engagement and Training: Facilitate product demonstrations, training, and technical support to customers as needed to drive sales and enhance customer satisfaction.
• Travel and Expense Management: Travel regularly to meet customers, attend trade shows, and participate in customer installations while diligently managing travel and operational expenses.
• Collaboration with Internal Teams: Work closely with application specialists, service teams, and engineering/product management to deliver customized solutions and ensure successful product installations and customer training.
• Value-Driven Sales Approach: Leverage a consultative, value-based selling methodology to maximize customer satisfaction, minimize discounting, and fully utilize the company’s product portfolio and resources to close sales.

Person Specifications (essential requirements unless stated): Education/Qualifications:

• Bachelors in the Materials Sciences, or other relevant area preferred.
• 3-5 years Sales experience in the scientific space.
• In depth experience of relevant technologies, customers, and markets.
• Ability to travel 50% time including occasional international travel

Professional Skills/Abilities:

• Metallurgy and nanoindentation experience strongly preferred
• Strong background in technical sales including relationship building and complete customer interaction with multiple departments and functions.
• Possesses a professional network and toolset enabling immediate results.
• Extensive experience with CRM platforms, preferably SAP CRM
• Ability to give sales presentations and share technical information in an easy-to-understand format.

Personal Qualities:

• Results-oriented, able to work on own initiative with a strong sense of urgency
• Desire and capability to work well in a team environment
• Highly organized with a strong affinity for detail
• Excellent communication skills in various formats (verbal, ppt, excel, etc.)
• Willing and able to travel domestically and overseas as required without restriction, subject to normal visa requirements
• Ability to build effective working relationships both internally and externally across all parts of the business.

Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $100,000 - $120,000 plus commission. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

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