IT Program Manager

Kforce has a client that is seeking an IT Program Manager in Boston, MA. Responsibilities:

• Lead multiple complex IT projects and enterprise programs with interconnected dependencies, ensuring timely and successful delivery
• Develop and maintain project plans, work breakdown structures (WBS), milestones, and stakeholder communications
• Partner with business and technology teams to translate strategic objectives into executable solutions
• Drive AI, machine learning, and emerging technology initiatives that improve business outcomes and operational efficiency
• Facilitate cross-functional collaboration across leadership, vendors, product teams, and technical resources
• Identify, assess, and mitigate technical, regulatory, operational, and project risks
• Analyze business processes and create process maps to evaluate people, process, and technology impacts
• Manage project governance, resource planning, budgeting, status reporting, and executive presentations
• Coordinate system integrations and technology implementations to support organizational goals
• Apply Agile, Scrum, SAFe, and Waterfall methodologies, selecting the most effective approach for each initiative
• Bachelor's degree in Information Technology, Business, Healthcare Administration, or a related field
• 7+ years of IT Program or Project Management experience leading large-scale enterprise initiatives
• Experience within the healthcare payer, managed care, or health insurance industry
• Experience leading programs involving AI, machine learning, generative AI, or large language models (LLMs)
• Experience working in Agile, SAFe, Scrum, and traditional Waterfall environments
• Strong understanding of payer operations, CRM platforms, and member engagement technologies
• Demonstrated success managing multiple high-priority projects simultaneously
• Strong technical aptitude with the ability to collaborate effectively with architecture, engineering, and integration teams
• Expertise in project planning, governance frameworks, and Work Breakdown Structure (WBS) development
• Proven ability to proactively identify and mitigate project risks and dependencies
• Exceptional communication, executive presentation, stakeholder management, and vendor management skills
• Ability to make data-driven decisions, remove obstacles, and drive results in fast-paced environments