Ground Transportation Manager

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If you're looking for a career with a company where you can make a difference, earn a competitive salary, and have ample professional growth opportunities, this is it.

TransMedics is a publicly traded, medical technology company revolutionizing what's possible in organ transplant through innovation, collaboration, and commitment. We're growing and transforming the transplantation industry through our Organ Care System (OCS™) technology platform & National OCS Program, preserving organs used in heart, lung, and liver patient transplants for safe transport nationwide.

We are seeking an experienced Ground Transportation Manager in Andover, MA to lead our team of coordinators responsible for the logistics of transporting transplant organs. The role requires a proactive and dedicated individual who can manage a team, ensure seamless operations around the clock, and maintain the highest standards of reliability and safety in transportation services.

WE OFFER:

Competitive base salary

Medical, Dental, Vision Insurance

401K Plan with match

Employee Stock Purchase Plan (ESPP)

Flexible spending accounts

Life Insurance

Short- & long-term disability insurance

Pet Insurance

Paid vacation & holidays

Refer a friend and earn extra cash

Free Fitness Center (Andover, MA location)

RESPONSIBILITIES:

• Oversee the day-to-day operations of ground transportation logistics for transplant organ delivery.

• Manage and lead a team of Ground Transportation Coordinators, including hiring, training, scheduling, and performance evaluation.

• Develop and implement standard operating procedures for transportation coordination and ensure adherence to these protocols.

• Establish and maintain relationships with third-party transportation providers, negotiate contracts, and manage provider performance.

• Ensure all transportation activities comply with federal, state, and local regulations and standards.

• Monitor transportation costs and work on optimizing routes and resources to reduce expenses.

• Collaborate with healthcare facilities, procurement teams, and other stakeholders to ensure a smooth and timely transport process.

• Maintain accurate records and prepare reports on transportation activities, costs, and performance metrics.

• Be available to respond to off-hour emergencies and provide guidance to coordinators during critical operations.

REQUIREMENTS:

• Minimum of 3-5 years of experience in logistics management, preferably in healthcare or sensitive cargo transport.

• Thanks 4/3/3/4 rotating schedule of day and nights

· Bachelor's degree in Logistics, Supply Chain Management, Business strongly preferred.

• Proven leadership skills with experience managing shift-based teams.

• Strong knowledge of transportation management software, GPS tracking, and route optimization.

• Excellent communication, negotiation, and interpersonal skills.

• Robust problem-solving skills with an analytical mindset.

• Ability to work in a high-pressure environment and make decisions quickly.

• Flexibility to work irregular hours when required and be on call for emergencies.

DESIRED SKILLS:

• Advanced understanding of the medical logistics and transportation regulations.

• Experience in crisis management and emergency response planning.

• Proficient in data analysis and performance metrics.

• Ability to foster a collaborative and inclusive team environment.

WORKING CONDITIONS:

• Primarily based in the command center with requirements to visit various transportation hubs or facilities as needed.

• Must be able to respond to situations during off-hours and provide oversight to a team working around the clock.

• Flexibility to cover or respond during 24/7 operations as needed.

Thanks At TransMedics, we care about people—and that includes our employees. We know our employees are key to our success and the success of our patients. We offer an engaging, supportive work environment, great benefits, and the opportunity to shape both our future and the future of transplant medicine.

TransMedics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

NOTICE OF RECRUITMENT FRAUD

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It has come to our attention that individuals who are unaffiliated with TransMedics are posing as representatives and engaging with candidates regarding fake job opportunities. These fraudsters may request payment and/or financial information from you. These opportunities are not authorized by TransMedics. Please note that our recruiting process does not include asking candidates for payments of any kind and/or financial information under any circumstances.

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Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you now or will you in the future require sponsorship

Ability to Relocate:

• Andover, MA: Relocate before starting work (Required)

Work Location: In person