Landscape Account Manager

We have an exciting opportunity for a Landscaping Account Manager to join our team and become a vital part of a team-oriented environment! Our Landscaping Account Manager will play an essential role in cultivating and maintaining relationships with our valued clients.

We offer a stable, professional, collaborative work environment that values input and fosters growth. We provide a competitive compensation package including a base salary of $60,000 plus commission, leading this to be a position that easily makes $100,000 annually or more. We also offer health insurance, a profit-sharing program, a Simple IRA with a 4% company match, paid time off, and a company vehicle.

Requirements for our Landscaping Account Manager:

• Possesses a valid Massachusetts Driver’s License and a driving record that is insurable by our insurance carrier.

• A minimum of 5+ years experience in the green industry.

• A working knowledge of horticultural and landscaping services, maintenance, and installation.

• Ability to work in a team environment, including taking direction and constructive feedback from team members, as well as providing feedback to other team members.

• Ability to learn and use, with success and accuracy, the company software and systems for estimating and tracking; experience with Aspire, LMN or a similar software is a plus.

• Ability to negotiate and resolve conflicts.

• Have or be able to acquire an MCLP, MCH, CLP, RLA, LA, APLD or other acceptable professional designation within one year of employment.

Primary Responsibilities for our Landscaping Account Manager:

• Producing quality landscape estimates with supporting materials such as pictures, sketches, references, etc, while following Rapoza Landscape Company’s selling process and marketing system.

• Compiling and maintaining of prospective residential customers as sales leads and determines the best contact approach.

• Calling on regular and prospective clients to solicit orders, quoting prices and credit terms and preparing sales contracts for orders obtained.

• Assisting in coordinating the scheduling of landscaping, installation, or maintenance service with the production manager, client and the crews.

• Reviewing work orders to determine work priorities. Assists in scheduling resources, materials, and equipment to ensure meeting client due dates.

• Interacting with clients to answer questions or address concerns promptly and timely, creating quality and unique landscape solutions as needed.

• Communicating regularly with clients, supervisors, designers, and landscape/maintenance employees.

• Preparing reports on sales contacts, status on potential sales, and sales projections and communicating with Sales and Production Managers as required to update project status.

• Consistently evaluating work and determines if further steps are needed to meet internal and external client expectations, maintaining high standard of quality in all work performed.

• Other duties as assigned.