Business operations manager

Overview

The Business Operations Manager provides staff support for systems used to support campus business services. These include the package tracking and distribution system, the university gas card program, asset tagging and tracking program. Assist the university vehicle fleet with planning, procurement, and record keeping. Assist with surplus property disposition and documentation. Assist with oversight of campus copier program, including vendor, customer and user support coordination. Assist with budgeting, accounting and accounts payable for mail services, copy center, copier program, fuel card program, vehicle fleet. Assisting the Clippercard program operations, marketing, and administrative functions. Assist drafting and updating policies and procedures documentation, including content posted on university websites.

Salem State University offers more than just a job—it’s a gateway to professional success and personal fulfillment. We welcome employees from all backgrounds, providing a nurturing environment where your unique skills and perspectives are valued. Our emphasis on civic engagement and social justice drives everything we do, ensuring that your work here will have a lasting impact. As we emerge as a Hispanic and minority-serving institution, we are proud to enrich both the university and the greater community. At Salem State, your career will thrive, and so will you.

***DO NOT APPLY ON MASSCAREERS.*** Applications submitted on MassCareers will not be considered.***

Applicants must apply on the Salem State Career Site to be considered.

Qualifications

Required Qualifications

• Bachelor's degree in Business Administrations, Information Systems, or a related field.
• Three years of experience working in a complex organization such as a university, health care, or government organization preferably in business or logistics operations.
• Two years of managerial and supervisory experience.
• Strong project management skills with a demonstrated ability to manage multiple priorities and workflows, along with proficiency in financial tracking, reporting, and reconciliations.
• Experience developing systems and processes that are efficient and scalable.
• Skilled at assessing needs and building streamlined systems that enhance coordination and effectiveness.
• Experience developing reports and communication materials.

Preferred Qualifications

• Knowledge and experience routinely working with a variety of hosted vendor solutions, to perform duties.
• Experience using a variety of smart phones, laptop, tablet/iPad and desktop computer, capable of capturing data while on the move around campus.
• Routine and proficient user of apps and business applications e.g. Microsoft Word, Excel, Access, PowerPoint.
• Knowledge of and experience with Massachusetts public procurement regulations and processes.

Working Location

This is an onsite position in Salem, MA with on-campus, in-person responsibilities, which may require occasional work on evenings and weekends. Virtual schedule to be determined by the needs of the department.

Application Instructions

***DO NOT APPLY ON MASSCAREERS.*** Applications submitted on MassCareers will not be considered.***

Applicants must apply on the Salem State Career Site to be considered.

Please apply online and attach resume and cover letter.

Employment is contingent upon a completed background and CORI check satisfactory to the university.

This position is not eligible for H1B visa sponsorship.

EEO Statement

The university considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

ADA Statement

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected].

Recruitment Agencies

Salem State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal Talent Acquisition team.

Official Title : Staff Associate

Primary Location : United States-Massachusetts-Salem-352 Lafayette St

Job : Accounting and Finance

Agency : Salem State College

Schedule : Full-time

Shift : Day

Job Posting : Oct 29, 2025, 10:23:39 AM

Number of Openings : 1

Salary : 68,000.00 - 73,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Jenifer Murphy - 9785426508

Potentially Eligible for a Hybrid Work Schedule : No