BARISTA

Job Description

Job Description

Position Overview:

The Barista is responsible for preparing high-quality coffee and espresso-based drinks while delivering exceptional customer service. The ideal candidate is passionate about coffee, friendly, and committed to creating a welcoming environment for guests.

Key Responsibilities:

• Drink Preparation:
• Prepare a wide range of coffee and espresso-based beverages according to established recipes.
• Ensure consistency and quality in each drink, from brewing coffee to creating latte art.
• oFollow proper techniques for grinding, brewing, and steaming milk.
• Customer Service:
• Provide excellent customer service, greeting guests with a warm attitude and assisting with orders.
• Educate customers on menu items, making recommendations based on preferences.
• Handle customer complaints or concerns in a professional manner, ensuring customer satisfaction.
• Cleaning and Maintenance:
• Maintain a clean and organized workspace, including counters, machines, and utensils.
• Regularly clean coffee equipment, ensuring it operates efficiently and safely.
• Restock coffee beans, milk, syrups, and other supplies as needed.
• Cash Handling:
• Process customer transactions accurately, including handling cash and credit card payments.
• Balance the cash register at the end of each shift.

Qualifications:

• Previous experience as a Barista is preferred but not required.
• Strong communication skills and a friendly, outgoing demeanor.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and a passion for coffee preparation.
• Availability to work early mornings, weekends, and holidays

Benefits:

• Competitive salary based on experience.
• Paid sick days.
• Health, dental, and vision insurance.
• Opportunities for career advancement.

The pay range listed is the reasonable and good-faith estimate of the compensation for this position at the time of posting, as required under Massachusetts pay transparency laws. Actual compensation may vary based on factors such as experience, performance, and business needs.