Benefits Analyst

Overview

The Benefits Analyst provides oversight of benefits programs, projects and vendor relations. Oversees implementation of program changes and ensures high levels of transactional accuracy, data integrity and issue resolution. This role is time limited benefit eligible with an expected end date of March 2026.

The work location of this position is remote with occasional time on-campus in Boston, MA . T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:

• Evaluates and manages benefit programs, creates action plans and processes to ensure programs are administered fairly, consistently and accurately.
• Monitors and evaluates third-party vendors and service providers, manages data issues, vendor projects, customer service, compliance and overall service level reporting.
• Provides subject-matter expertise to junior staff on complex plan questions and issue resolutions.
• Develops and maintains data integrity procedures; identifies and escalates potential critical errors.
• Leads new benefit plans implementations; identifies teams and tasks; develops timelines and communications.
• Establishes and monitors effective and relevant metrics; develops and produces reports.
• Ensures compliance with Institute policies and procedures, and applicable legal regulations.

Qualifications

MINIMUM JOB QUALIFICATIONS:

• BA/BS
• 7 years of benefits experience

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Advanced knowledge of applicable federal and state laws, regulations and guidelines including the Employee Retirement Income Security Act (ERISA)
• Comprehensive knowledge of benefits administration, including the ability to provide guidance and mentorship to junior staff
• Excellent customer service skills; strong oral and written communication skills
• Advanced knowledge of applicable federal and state laws, regulations and guidelines, including the Employee Retirement Income Security Act (ERISA)
• Knowledge of benefits contract language
• Proficient with Microsoft Office (Outlook, Excel, Word), PeopleSoft, and ability to assimilate vendor and other systems
• Attention to detail and a thoroughness in completing the work
• Ability to juggle multiple tasks and priorities within tight timelines, and have follow through skills
• Strong team player and ability to build working relationships within and across teams
• Ability to build working relationships within and across teams

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.