Patient Financial Coordinator

Job Description

Job Description

Boston IVF, managed by IVIRMA is seeking a full-time Patient Financial Coordinator to join our growing team in our Revenue Cycle department. You will be responsible for all aspects of a patients’ financial account including explaining financial information, determining insurance coverage, and educating the patients on their financial options. You will also follow up with patients and other parties to ensure accuracy and completeness of information.

Essential Functions

• Taking effective notes for learning and reference utilizing provided resources and reference tools.
• Actively engaging and participating during training exercises. Exhibiting proper time and attendance.
• Ability to retain and apply learned information.
• Learn about Third-Party Programs (Multi Cycle, ARC) details and eligibility requirements for each program.
• Learn about the details and eligibility of RMA studies.
• Learn to support Urology.
• Additional tasks as required.

Essential Skills

• Exemplify RMA core values.
• Able to work within a team setting willing to assist team members and share knowledge.
• Contribute to team effort by maintaining an excellent rapport and working relationship with internal and external customers (patients, clinical staff, back office support).
• Is reliable. It is an essential function of this position to report to work on time, ready to work at scheduled hours on a consistent basis.
• Manage time effectively to complete daily assignments as required.

Qualifications

• Associate Degree in accounting or business. High School Diploma acceptable with appropriate work experience.
• Ability to understand and apply basic math skills
• Ability to access, input, and retrieve information from a computer. Medical software program experience required. Excel a plus.
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.).
• High level of listening skills. Ability to communicate accurately and concisely.
• Aptitude to work independently and demonstrate good judgment.
• Must be able to work overtime as needed.

IVI-RMA offers a comprehensive full-time benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Paid Time Off & 9 Paid Holidays
• Company Paid Life Insurance, Long Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Retirement 401K Plan
• Optional benefits including STD, Life & AD&D Buy-up plans & more.

About Reproductive Medicine Associates (RMA)

RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit To learn more about RMA-Global, visit: rmainnovation.com/research -centers/basking-ridge-basic-research-center/

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.