Principal / Staff / Senior Infrastructure Engineer

Responsibilities

• Own server deployments, infrastructure automation, software deployments, data backups, and data recovery.
• Manage enterprise deployments and SSO integrations in partnership with customer success.
• Partner with application developers to deliver infrastructure solutions for product needs.
• Document security processes and identify opportunities for improvement.
• Manage ISO 27001 and SOC 2 certification processes, audits, and penetration testing.
• Coordinate improvements to architecture and hosting services.
• Monitor and improve cloud infrastructure performance, availability, and cost efficiency.
• Support zero-downtime deployments, CI/CD workflows, disaster recovery, stress testing, and red-team exercises.
• Participate in an on-call rotation, respond to incidents, and lead blameless postmortems.

Requirements

• 4+ years of cloud infrastructure and/or security engineering experience for the senior level, 6+ years for staff, or 8+ years for principal.
• Deep hands-on expertise with AWS security services and Linux administration.
• Experience managing SOC 2 and ISO 27001 compliance programs and penetration testing.
• Experience with Terraform, Ansible, Docker, Kubernetes and/or Helm, observability systems, and infrastructure as code.
• Experience with distributed systems, secure multi-tenant SaaS, self-hosted deployments, SBOM generation and auditing, and high-availability services.
• Experience with Bash and Python scripting; Go or Rust experience is relevant to the application stack.
• Experience with reverse proxies such as nginx and with SSO, OIDC, and LDAP.
• Strong project management skills and ability to drive cross-functional initiatives independently.
• Bachelor's degree or higher in a technology-related field.
• Must be a U.S. Citizen or lawful permanent resident.
• Familiarity with AI tools for debugging, documentation, and reducing operational toil.
• Availability to work from the San Francisco or Boston flex offices one to two days per week is preferred.

Benefits

• Flexible work arrangement with flex offices in San Francisco and Boston, with one to two days per week preferred in-office.
• Health, dental, and vision benefits.
• Generous paid time off.
• Home office stipend.
• Relocation package.
• Opportunity to make a large impact and work with supportive colleagues.
• Competitive salary and equity are offered, but no specific compensation amount is stated.