Help Desk Technician

Maania Consultancy Services
Pittsfield, MA
QUALIFICATIONS
  • Must Hold an Active Secret Clearance
  • CompTIA Security+ is required (per DoD 8140)
  • Knowledge of the principles, methods, and techniques involved in service desk operations, support technician operations, and basic Active Directory.
  • Knowledge of and ability to use and install relevant hardware, software and other equipment.
  • Proficiency in troubleshooting desktop operating systems and associated hardware and peripherals.
  • Ability to assist with the maintenance and administration of user workstations, laptops, printers, network equipment and wireless devices for both SIPRNET and NIPRNET clients.
  • Ability to lift standard PC equipment and peripherals for the purpose of installations, moves, replacements/etc.
EDUCATION/TRAINING/EXPERIENCE
  • Associate's Degree in Computer Science, Information Technology or related field, or equivalent work experience (3-5 years) that includes IT operations and support.
  • VPN, VTC, System Imaging, Encryption support experience highly preferred.
  • Experience with Ivanti HEAT or other similar ticketing systems highly desired.
  • Bachelor’s degree in Computer Science or Information Technology highly desired

Posted 2025-11-05

Recommended Jobs

Manager, Medical Affairs - Omnipod 5 Franchise (Remote/Flexible)

Insulet Corporation
Acton, MA

Our Company Insulet Corporation is an innovative medical device company dedicated to simplifying the lives of people living with diabetes. Founded in 2000 with an idea and a mission to enable our …

View Details
Posted 2025-10-24

Senior Project Engineer - Roads, DPW

Town of Barnstable
Hyannis, MA

Job Description: Administrative, technical and supervisory work in the Engineering Division, providing a broad range of professional level engineering services; duties include planning, developing, c…

View Details
Posted 2025-08-06

Overnight Grocery Team Member (Stocker, Inventory, Receiving) - Full Time

Whole Foods Market
Jamaica Plain, MA

413 Center Street, Jamaica Plain MA 02130, United States 10438-JMP Jamaica Plain Provides overnight support for assigned team to include receiving and preparing product and maintaining the floor, disp…

View Details
Posted 2025-11-06

Strategic Sourcing / Procurement Manager

Convergent Dental
Waltham, MA

POSITION SUMMARY We are seeking a resourceful and detail-oriented Strategic Sourcing / Procurement Manager to lead and execute end-to-end sourcing and procurement activities in a fast-pace…

View Details
Posted 2025-09-22

Quality Inspector I

Aequor
Framingham, MA

Wednesday - Saturday; 0830-1900 Key Responsibilities may change over time in accordance with business needs. This position is responsible for effectively coordinating documentation and samp…

View Details
Posted 2025-11-06

Care Coordinator

New England Wellness Solutions
Hanover, MA

Are you passionate about making a difference in people's lives through healthcare? Join New England Wellness Solutions in Hanover, MA, as a Care Coordinator. We will train you from A to Z to succeed w…

View Details
Posted 2025-09-16

Personal Injury Attorney

CivicMinds, Inc
Springfield, MA

Job Description Job Description Position: Personal Injury Attorney Location: Springfield, Massachusetts Metropolitan Area Full Time- On-site   On behalf of our client, a well-establish…

View Details
Posted 2025-11-04

Program Administrator, PA Education

Dana-Farber Cancer Institute
Brookline, MA

Overview This position's work location is remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). We are…

View Details
Posted 2025-10-15

Vp / principal services business development - community

MasterCard
Boston, MA

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can …

View Details
Posted 2025-11-06

Healthy Homes Coordinator

Revitalize CDC
Springfield, MA

Job Description Job Description Position: Healthy Homes Coordinator  Location: 240 Cadwell Drive, Springfield, MA 01104 Reports to: Senior Manager of HRSN-Healthy Homes Program Standard Ho…

View Details
Posted 2025-10-17