Specialist, Pharmacy Operations

Requisition Number: 10128

Location: 1035 Cambridge Street

Work Days: 8-430

Category: Pharmacy

Department: Pharmacotherapy Services

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: Non Union

DEPARTMENT DESCRIPTION:

The CHA Pharmacotherapy Services program has been in place since 2006, growing incrementally from a modest warfarin Anticoagulation Management Service (AMS) at 1 primary care site to its current state with 20 clinical pharmacists and 3 specialized pharmacy technicians providing services in all adult primary care sites, several medical specialty sites, by telephone, and in patients' homes. An estimated 20,000 visits for medication management by our team are expected this year. The specific services provided include anticoagulation, diabetes, hypertension, hyperlipidemia, respiratory, pain, immunizations and behavioral health. The Pharmacotherapy Services team has been successful in improving the quality and safety of care across all service lines, while producing a high level of patient and provider satisfaction. Our team is involved in supporting population health improvement through chronic disease management in a variety of ways.

JOB PURPOSE:

Under the general supervision of the Supervisor, Pharmacotherapy Services, and within established organizational and departmental policies and procedures, the Specialist, Pharmacotherapy Operations is responsible for providing high level administrative support of the Pharmacotherapy Service practice within defined practice areas at the Cambridge Health Alliance (CHA). Primary, essential job functions include serving as a patient liaison with knowledge of pharmacology, drug therapy, drug/food interactions and current drug treatments in all areas of responsibility, recognizing clinically significant issues, outcomes, and prioritizing the communication of such expeditiously, accurately, and effectively for delivery of excellent service in accordance with established standards of care; Providing high-quality laboratory testing, data management, processing device applications, project coordination, maintenance of patient care information, and maintenance of pharmacists’ schedule templates. A commitment to patient safety, customer satisfaction, teamwork, innovation, and performance improvement is required.

QUALIFICATIONS/REQUIREMENTS:

Education/Training:

High school diploma or G.E.D. certificate is required.

Associates or Bachelors degree preferred.

Licensure: N/A.

Registration: Must maintain a current pharmacy technician registration in good standing from the Massachusetts Board of Registration in Pharmacy.

Certification:

Must maintain a current certification in good standing by the Pharmacy Technician Certification Board (PTCB).

Must maintain phlebotomy certification, initially provided upon training by CHA laboratory.

Work Experience: Minimum of five (5) years experience as a pharmacy technician or three (3) years with a college degree is required. In addition, a demonstrated knowledge of pharmacology, drug therapy and current drug treatments in all areas of responsibility is preferred.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.