Bookstore Supervisor
- A competitive rate of pay of: $21.00 per hour
- A 20% off Hudson Employee Discount
- A 50% off Hudson Food & Beverage Discount
- Health & Well Being: Medical/Dental/Vision Insurance
- Paid Time Off
- Various Personal and Parental Leave Programs
- Company Paid Life Insurance
- Retirement Programs & Matching Employee Contributions: 401K & RRSP
- Employee Recognition & Anniversary Programs
- Training, Development, and Growth Opportunities
- Tuition Assistance & Scholarship Programs
- Assist the Manager in managing team members and the daily operation of our stores and providing an amazing customer service experience to our customers
- Working at Boston Logan International Airport
- Work any shift any day of the week, including weekends & holidays
- Work a full-time schedule
- Provides staff training and conducts store opening/closing/ shift change procedures
- Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
- Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping
- Ensures that daily counts are conducted and that any discrepancies are reported
- Ensures that staff report to work on time, dressed in clean full uniform, including nametags
- Ensures that all staff tardiness and absences are reported to management
- Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
- Demonstrates effective management of customer queuing
- Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
- Has an in depth knowledge of bookstore products sold and ensures replenishment and proper rotation of stock on the sales floor
- Ensures that housekeeping standards are maintained (i.e. dusting, replacement of burnt light bulbs, sweeping, mopping)
- Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink
- Pull and process book returns (identify appropriate titles using inventory system reports) - manage inventory flow
- Organize store displays and sections ensuring proper placement and organization of all titles. Merchandise store to focus on key titles and maximize sales potential
- Ensure accuracy of the inventory management system through accurate receiving, returns, file transfers and routine cycle counts. Supervise processes.
- Ensure booksellers are accomplishing daily and weekly tasks outlined in bookseller basics.
- Assist in ordering books and other bookstore merchandise - ensure store selection closely reflects needs and desires of local customer base.
- Assist in maintaining sidelines stockroom and replenish sidelines stock as needed.
- One or more years of retail supervisory experience
- Previous bookstore supervisory experience
- Ability to manage, consult, and help plan daily activities with General Manager, Bookstore Manager, and other Bookstore Supervisors
- Provides supervision and support to store staff
- Approachable and interactive leadership qualities
- Ability to work in a fast-paced environment
- Good time-management skills and multi-tasking abilities
- Good problem-solving skills
- Ability to lift 40lbs
- High School Diploma or equivalent
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