Senior Global MSP Strategy and Development Manager
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. Barracuda MSP is on the cutting edge of data security, delivering an exceptional customer experience for its channel partners. Serving over 2000 partners, and nearly 40,000 small businesses, Barracuda MSP is helping to ensure that no small business goes out of business from data loss.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda:
The Manager, Global MSP Strategy & Development is a hands-on role focused on
executing and operationalizing the company’s global Managed Service Provider (MSP)
strategy. This position is responsible for program execution, analytics, partner performance
insights, and operational improvement initiatives. The role does not include direct people
management and is ideal for a high-impact individual contributor who thrives at the
intersection of strategy, data, and execution.
What you'll be working on:
- Execute defined global MSP initiatives and operating plans
- Translate strategic objectives into detailed workstreams, deliverables, and timelines
- Own day-to-day execution of assigned MSP programs and initiatives
- Support design, documentation, and rollout of MSP partner programs and requirements
- Maintain and track partner commitments, metrics, and compliance
- Conduct partner performance analysis to identify opportunities and risks
- Develop and maintain reporting, dashboards, and performance tracking models
- Analyze MSP revenue, partner engagement, and operational metrics
- Provide clear, data-driven insights and recommendations to leadership
- Work closely with Sales, Finance, Product, Marketing, and Operations to support
MSP execution - Coordinate inputs and dependencies across teams to ensure progress and alignment
- Serve as a subject-matter contributor on MSP operations and partner metrics
- Identify inefficiencies in MSP workflows, tools, and reporting
- Drive automation, standardization, and documentation of MSP processes
- Prepare executive-ready presentations, summaries, and analysis
- Support QBRs, planning cycles, and internal reviews
- Proactively surface risks, dependencies, and recommendations
What you brin to the role:
- 6–8 years of experience in MSP operations, partner strategy, channel programs, or
related roles - Strong hands-on experience executing programs and analyzing business
performance - Advanced Excel skills; comfort working with dashboards, models, and performance
metrics - Working experience using AI-powered tools (e.g., for analysis, reporting,
productivity, or automation) - Proven ability to manage multiple initiatives independently
Preferred - Experience in SaaS, cybersecurity, or enterprise technology environments
- Direct exposure to MSP partner ecosystems
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
- Equity, in the form of non-qualifying options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.
#LI-Hybrid
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