Casual Dispatcher (Casual Position)
Part Time
JR6316 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Dispatcher position. The Casual Dispatcher is a part-time, casual position with no benefits, starting at $23.00/hour. The casual dispatcher may be assigned to work on Saturday or Sunday from 7 AM to 3 PM Casual Dispatchers may also be offered evening or overnight shifts in the absence of a full-time dispatcher. Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for an emergency response to criminal activity, fires, medicals, fire alarms, and intrusion alarms. The Dispatcher also provides community service as the college's operator. The Dispatcher position is considered an essential position, meaning the employee is expected to report to work even if the College is closed for weather-related or other reasons. Some overtime, weekend, and occasional shift change work is required. Due to the nature of the position, must respond to emergencies as needed. Summary of Responsibilities: Public Safety Dispatcher
- Answers five emergency lines, four Police business lines, multiple college operator lines, and the direct line to the Amherst Police and Fire Departments. Collects information from calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities i.e. Police, ACEMS, Safe RIDE, Environmental Health and Safety, Amherst Fire, Facilities, Office of Student Affairs, or any other office on campus.
- Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers, e.g. license, warrant, and criminal history checks.
- Monitors fire, intrusion, panic, and other alarms. Monitors cameras on campus.
- Activates the college's emergency mass notification system as directed by a ranking officer.
- Provides emergency instructions, calls in personnel after hours, and supports and assists the community as a whole in a supportive and professional manner.
- Records details in the Automated Record Management System (ARMS) database. The Police Department uses information stored in this system to comply with the state law on Public Police Logs, to keep the administration of the College informed of police department activity, to create records of crime and prosecute criminal cases, and to compile statistics for the Federal Clery Compliance document. This information is often highly confidential, and sensitive in nature, and protected by law.
- Operator: Answers the Amherst College external published general phone line.
- Directs visitors and callers to the many diverse events on campus. Utilize the Event Management System (EMS) program to access room reservations and function schedules to provide accurate information.
- Pool Vehicles: Verifies the prescheduled use of the Pool Vehicles, ensuring the driver is credentialed and has been authorized to operate a Pool Vehicle utilizing the Event Management System (EMS) scheduling software and the Five College Credentialing site.
- Access Control Buildings: Assists authorized contractors and staff in getting keys. They also are a key link in the One Card system, issuing temporary identification, controlling access upon the direction of a police officer.
- Parking: Issues parking permits to students, faculty, staff, contractors, and visitors.
- Related experience in law enforcement, security, or dispatching
- Proficient in Microsoft Office and ability to learn new software programs
- Attention to detail
- Strong problem-solving and time management skills, as well as the ability to multitask
- Demonstrated interpersonal, written, and verbal communication skills, as well as exercise diplomacy, and function efficiently under extreme conditions
- Requires sensitivity to issues of confidentiality
- Successful completion of required reference and background checks
Recommended Jobs
Scientist, Process Chemistry
Job Summary : An ideal candidate will have a strong foundation in modern synthetic organic chemistry and analytical techniques such as NMR, LCMS, UPLC/HPLC (Empower proficiency) and an understandi…
Infusion Nurse
Job Description Job Description New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region’s only non-profit home infusion provide…
Part-Time Board Certified Behavior Analyst (BCBA)
Title: Board Certified Behavior Analyst (BCBA) Part Time Location: Burlington and Surrounding Areas (Hybrid Option Available) At Cortica, our Board-Certified Behavior Analysts (BCBAs) use a s…
Associate Dentist
Job Description Job Description Description: EXCEL DENTAL Excel Dental is looking for an enthusiastic Associate General Dentist to join our high tech, ultra-modern family dental practice…
Transition & Implementation Manager
Job Description Job Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics i…
Lead IOS Engineer
Job Description: Minimum Required Skills: Android, Kotlin, SWIFT, React Native, IOS We are a Venture backed Start-Up looking to grow it's Engineering team. We are looking for a talented Lead…
Automotive Service Advisor
Job Description Job Description Pride Motor Group (hiring for Kia, Hyundai & Chevrolet) is currently seeking self-motivated and customer-focused individuals to join our Service Advisor Team. Do …
GIS Intern
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solu…
Lead Process Engineer
Job Description Job Description Description Verdox is dedicated to reversing climate change through the development and deployment of advanced technology. Our proprietary electro-swing process, …
Senior Project Manager - HVAC
Job Description Job Description Salary: About J.C. Cannistraro As Bostons leading industrial mechanical contactor, Cannistraro is the premier provider of mechanical construction solutions. …