Financial Aid Counselor ($70,000 + benefits)

This position will provide exceptional customer service to students, parents, sponsors, staff, and faculty. The Financial Aid Counselor will review and explain student accounts, counsel on payment options, and handle inquiries.

Key Highlights:

• Pay range of $65,000 to $70,000 and competitive benefits
• Hybrid work schedule (2 days in office, 3 days remote)

Responsibilities:

• Manage student caseload and reconcile accounts
• Perform audits, handle adjustments, and counsel on payment options
• Respond to inquiries and provide timely information
• Initiate pre-collection protocol and coordinate with other departments
• Represent the office at events and serve on committees
• Maintain confidentiality and adhere to professional standards
• Perform additional duties as needed

Required Qualifications:

• Bachelor’s degree
• Financial services experience as it relates to FAFSA
• Experience with Ellucian Banner
• Ability to work a hybrid schedule based in Boston, MA

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.