Boston | General Manager | High Volume | Pizza

Job Description

Job Description

Overview:

A growing scratch pizzeria concept that's been in business since the 40's seeks a General Manager for an upcoming opening in Boston's Seaport. The ideal candidate will have new restaurant opening experience, be high energy, hands on, have a flexible availability, and have at least 2-3 years of high volume ($5-10M/year experience) experience as an AGM or General Manager.

As a General Manager, you will be the brand ambassador for the restaurant group and oversee the day-to-day operations of a high volume, full service pizzeria in the heart of the Seaport. It additional to ensuring that the daily operations run smoothly and according to company standards, the General Manager is also fiscally responsible for their assigned location.

As the General Manager you will...

• Fully understand and embody the brand culture and the historical evolution of the brand.

• Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork.

• Be responsible for all aspects of restaurant operations including but not limited to food and beverage execution, quality control, service, cost control, labor, and profitability.

• Meet budgeted goals related to projected revenue, cost of goods, labor, and all other operating expenses.

• Be responsible for weekly profit and loss analysis, inventory, ordering, and production

• Manage weekly labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis.

• Maintain and manage in-house CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery.

• Work directly with the Manager of Training on the education and training of all team members on the core company curriculum, procedures, and policies.

• Maintain the appearance, cleanliness, and upkeep of the restaurant in line with budgeted targets.

• Ensure that all food and beverage preparation areas and employees maintain and comply with the highest standards of public health, sanitation, and safety.

• Enforce all handbook policies and standards set forth by the company.

• Develop and maintain relationships with food and beverage vendors and ensure that all purchases are made leveraging purchasing power and confirm that all negotiated prices and terms are achieved and realized.

Requirements:

• A minimum of 5 years of proven success as a leader in restaurant operations.

• Basic Spanish (preferred but not required)

• A background including best-in-class restaurant experience, opening experience, and a constant desire to stay on top of current food trends and deliver impeccable hospitality.

• Must possess a strong financial acumen, command of a P&L, and the ability to effectively interpret reporting.

• Strong Computer Skills (Microsoft Office, Brink, 7Shifts POS preferred)

• Ability to do theoretical costing around food, purchasing, and labor.

• ServeSafe Certified

Candidates should be able to:

• Take responsibility for a through and detailed method of working.

• Actively seek opportunities to optimize financial costs and investments when making decisions that have a financial implication.

• Acquire and apply functional knowledge in an area of specialty that is not technical --For example,

• Use knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities.

• Shape and express ideas and information in an effective manner.

Integrity

• Uphold accepted social and ethical standard in job-related activities and behaviors

Must be authorized to work in the United States

Benefits:

• Salary: $90-100K - Depending on Experience
• $4,000 sign on bonus paid in quarterly installments of $1,000 each following the successful completion of the employee’s first 90 days of employment. To remain eligible for each bonus installment, the employee must be actively employed and in good standing at the time of payout.
• Relocation for the right candidate (up to $5K)
• Dental Insurance
• Health insurance
• Vision insurance
• Short-term Disability
• Long-Term Disability
• Group Life
• Sick Time & Vacation Time or Paid time off
• Employee discount
• EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.