Public Relations - Administrative Support Assistant

Public Relations Administrative Support Assistant

Mystic Valley Regional Charter School | Malden, MA

About the Role

The Public Relations Administrative Support Assistant plays a vital role in supporting the admissions and enrollment process for K–8 families at Mystic Valley Regional Charter School. Serving as a primary point of contact for newly admitted students, the Assistant ensures a smooth transition from lottery through the first day of school, while maintaining the accuracy, security, and compliance of student records.

This role combines family-facing communication with behind-the-scenes data management and requires a professional, detail-oriented individual who can build strong relationships with families while upholding compliance and operational excellence. Working closely with the Public Relations Manager and school leadership, the Assistant manages the enrollment pipeline, backfills open seats, coordinates screenings, oversees annual re-registration, and supports compliance and reporting requirements.

Key Responsibilities

Enrollment & Family Engagement

• Serve as a welcoming, professional point of contact for families throughout the admissions process.

• Collaborate across departments to align recruitment, enrollment, and retention goals.

• Support lottery setup, execution, and post-lottery communications.

• Coordinate family information sessions, orientations, and screenings.

• Assist families with creating and accessing PowerSchool Parent Login accounts.

Admissions, Lottery & Waitlist Management

• Manage all aspects of student registration, documentation collection, and residency verification.

• Verify enrollment packets, eligibility, screenings, and documentation completeness.

• Maintain and act on the waitlist to ensure timely, compliant backfilling of open seats.

• Process offers, enrollment forms, declines, and withdrawals.

• Prepare and distribute family communications, including offer letters and deadlines.

Student Records & Data Management

• Enter and maintain student information for new, current, and former students in PowerSchool.

• Coordinate with families to collect and track missing documentation.

• Fulfill approved student records requests

• Support teachers, parents, and students with registration and withdrawal needs.

Compliance & Operations

• Assist with audits, accountability measures, and operational reporting.

• Support administrative projects and initiatives related to recruitment and enrollment.

• Perform related tasks as assigned by school leadership, consistent with policies and practices.

Qualifications

• Bachelor’s degree.

• 1–3 years of administrative experience.

• Strong written and verbal communication skills.

• Proficiency with Microsoft Office Suite and Outlook.

• High standards for accuracy, confidentiality, and organizational diligence.

• Professional appearance and demeanor.

Key Skills & Attributes

• Detail-oriented and proactive problem solver.

• Strong ability to set priorities and exercise sound judgment.

• Flexible and collaborative teammate, with the ability to work independently.

• Adaptable to shifting priorities and deadlines.

Compensation & Benefits

• Competitive salary, commensurate with experience.

• Comprehensive benefits package, including health, retirement, and paid time off.

About Mystic Valley Regional Charter School

Founded in 1998, Mystic Valley Regional Charter School (MVRCS) is a public K–12 charter school located in Malden, Massachusetts, serving more than 1,750 students across three campuses. The school draws students primarily from Everett, Malden, Medford, Melrose, Stoneham, and Wakefield.

MVRCS students wear uniforms, attend school for 200 days each year, and benefit from an extended school day (8:00 AM – 3:30 PM), providing more instructional time than traditional public schools. As a result, Mystic Valley consistently ranks among the top public schools in Massachusetts and nationally, with graduates excelling in post-secondary education and beyond.