Administrative Support Clerk

Job Description

Job Description

Position Title: Case Assistant

Location: 45 Congress Street, ##4120, Salem, MA 01970
Shift Timing: 3 days per week

Wednesdays, Thursdays, and Fridays for 7.5 hours each day (22.5 hours/week max
Duration: 06 Months contract

This Case Assistant will assist two Career Service Counselors with visual impairments on administrative tasks at their office at 45 Congress St. Salem MA.
Under the directions of the Counselors Case Assistant will support the Counselors by complete tasks on the MassAbility case management system fill out forms electronically and provide visual assistance as needed. Because the Case Assistant will have daily responsibilities to help with the Counselors needs it is important that he/sheis reliable and able to perform tasks as requested with accuracy.

Specific job duties include but are not limited to:
- Helping the counselors completing tasks on the MassAbility case management system such as creating documents and letters determining financial needs initiating purchase orders and contract orders recording case notes developing plans uploading/locating documents and providing visual assistance as needed.
- Filling out forms and letters using information from the MassAbility case management system such as tuition waiver letters various referral forms MBTA TAP letters and etc.
Managing and organizing electronic files on the MassAbility case management system to secure accessibility for the counselors.

Required skills Qualifications:
- Positive attitude and willingness to help.
- Ability to organize tasks independently.
- Ability to understand and follow spoken and written instructions.
- Ability to read out and explain information on the computer screen efficiently.
- Ability to learn the MassAbility case management system.
- Proficiency in MS Windows Word Excel Outlook as well as online meeting platforms such as Zoom and TEAMS.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.