Head of Content Production

TripleTen is an award-winning online school in the technology bootcamp space. Our mission is to help people transform their lives and succeed in tech. We offer flexible learning, career mentorship, resume and portfolio support — and we proudly maintain an 87% job placement rate across our Web Development, QA, Data Analytics, and Data Science programs.

We are looking for a data-driven Head of Content Production to build and scale our creative infrastructure. You will not just be "managing creatives" — you will be building the machine that produces high-quality performance content at scale. You will bridge the gap between business goals (UA, Growth, CRM) and creative execution, ensuring our production engine runs efficiently, cost-effectively, and on time.

1. Production Strategy & Process Building

• Build the Infrastructure: Design and implement the entire production ecosystem from scratch—including file storage logic, handoff processes, and automation tools.
• Scale Operations: Manage a high-volume production pipeline (targeting 60+ video creatives and 120+ static assets per month) without compromising quality or budget.
• SLA Management: Establish and strictly monitor Service Level Agreements (SLAs) to balance speed, quality, and volume.

2. Team Leadership & Resource Management

• Manage the Team: Lead, mentor, and organize a diverse team of 10+ people, including Designers, Motion Designers, Video Producers (LATAM focus), Editors, and Copywriters.
• Vendor Relations: Manage relationships with agencies, freelancers, and subcontractors to meet fluctuating demands.

3. Data-Driven Performance & Analytics

• Metrics & Efficiency: You are responsible for the math behind the art. Track production metrics (tasks completed, cost per asset, request volume) and performance results to optimize budgets.
• Strategic Alignment: Translate product goals (from UA, Growth, CRM, SEO) into clear creative deliverables. Your goal is to increase creative output volume without linearly increasing costs.

4. Content Quality & Format Diversity

• Full-Cycle Management: Oversee the full lifecycle from brief to release for diverse formats: Static banners, SMM, UGC, High-quality video, and dynamic assets.
• Quality Control: Act as the chief gatekeeper to ensure all assets meet brand standards and business objectives before delivery.

• Direct impact on revenue and core business metrics.
• High autonomy to explore, test, and improve processes.
• Competitive compensation.
• Full-time remote contract with a flexible schedule.
• A close-knit, international team of thoughtful and driven professionals.
• All software licenses and remote work tools you need to be successful in a remote working environment (Slack, Miro, Notion, Zoom, etc).

REQUIREMENTS

• Experience: 4+ years in content creation with proven experience in Full-Cycle Production Management (from brief to client delivery).
• Scale: You have successfully managed high-volume production (e.g., 60+ videos/month).
• Leadership: You have managed a team of 10+ full-time employees or contractors . (Note: We are looking for a hands-on leader, not someone who primarily reported to a Creative Director or PM who handled the actual process)
• Format Expertise: Deep understanding of multi-format production (Video, Static, UGC, Text).
• Data Proficiency: You are comfortable working with production metrics, tracking costs, and analyzing efficiency.
• Languages: English B2+ level is required.