Associate House Manager

Job Description

Job Description

Salary: $20-$23

Reports to: Associate Director of Guest Services and Sales

Start Date: May 12, 2026(dates subject to slight change)

End Date: Sep 6, 2026(dates subject to slight change)

Working Location: On-site, Pittsfield, MA

Department: Guest Services/Front of House

Housing: Housing may be available for the right candidate

Compensation: $20-$23/hr

Schedule: 30-40 hours per week, includes evenings/weekends during performances

ABOUT BARRINGTON STAGE COMPANY

Barrington Stage Company, an award-winning professional theatre company located in the heart of the Berkshires, is seeking an Associate House Manager to join our Guest Services team in Pittsfield, MA. The Associate House Manager supports the House Manager in delivering exceptional front-of-house operations and guest experiences throughout the 2026 season. This role requires a collaborative, adaptable individual with strong organizational and problem-solving skills who can help maintain a welcoming, accessible, and professional environment for all guests.

Barrington Stage has a three-fold mission: to produce top-notch, compelling work; to develop new plays and musicals; and to engage our community with vibrant, inclusive educational outreach programs. BSC is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, or age. We strongly encourage candidates of color, and/or from diverse backgrounds/underrepresented groups to apply.

JOB OVERVIEW

The Associate House Manager assists with volunteer coordination, accessibility support, and daily FOH operations, serving as a backup to the House Manager and contributing to a smooth and safe experience for all guests.

REQUIREMENTS

• Support volunteer ushers and front-of-house (FOH) operations, including leading FOH for select events.
• Welcome and assist guests with seating, theatre navigation, and ADA accommodations, including mobility aids and assisted listening devices.
• Ensure accessibility needs are met, maintain clear pathways, and communicate concerns to the FOH team.
• Assist with house communications, pre-show issues, reporting, and end-of-shift tasks, including cash and inventory management.
• Serve as backup to the House Manager during emergencies and support safety oversight and incident management.
• Maintain professionalism, a positive and collaborative attitude, and perform other duties as assigned.

QUALIFICATIONS

• 1-2 years of experience in ticketing, customer service, house management, or event support; college degree or equivalent preferred
• Theatre or live-event experience; familiarity with CRM or ticketing systems is a plus
• Experience in leadership positions and/or working with volunteers
• Strong organizational, communication, and problem-solving skills; able to work independently and in a team under pressure
• First Aid/CPR and food and beverage training and certification are a plus; training will be provided if needed
• Physical ability to navigate theatre spaces, stand for extended periods, manage stairs, assist guests, and carry, pull or, lift up to 25 lbs.
• Availability to work flexible hours, including evenings, weekends, and performance dates; First Aid/CPR certification a plus (training provided if needed).

*This job description is not comprehensive and is subject to change at any time

HOW TO APPLY

Complete application through

No phone calls, please.

All applications must be submitted by February 15, 2026, for full consideration