Credit & Collections Specialist
- Manage customer accounts and monitor outstanding balances to ensure timely payment collection.
- Review and evaluate credit applications and establish customer credit limits.
- Contact customers regarding past due invoices and negotiate payment arrangements.
- Resolve billing discrepancies, short payments, and account disputes.
- Post and apply customer payments including checks, ACH, wire transfers, and credit cards.
- Maintain accurate customer account records and aging reports.
- Review credit hold accounts and determine order release approvals.
- Collaborate with Sales, Customer Service, and Accounting teams to resolve account issues.
- Perform account reconciliations and assist with cash application activities.
- Support efforts to reduce delinquency, minimize bad debt exposure, and improve cash flow.
Requirements
- SAP Experience (Required)
- Strong Excel Skills (Required)
- True Credit & Collections
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