Assistant General Manager| Vibrant Mexican Group| Boston Area

Job Description

Job Description

Fun, casual established brand is seeking a dynamic and experienced Assistant General Manager to lead our front-of-house operations in a modern Mexican scratch kitchen. The ideal candidate is a driven leader with a passion for exceptional customer service and operational excellence. This role is perfect for someone who thrives in fast-paced environments, has a strong business sense, and excels in team management. If youre an experienced manager who enjoys creating memorable guest experiences in a from-scratch kitchen and optimizing business performance, we want to meet you.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service in a modern Mexican scratch kitchen environment.
• Lead and manage front-of-house staff, including servers, hosts, and bartenders, ensuring high levels of guest satisfaction.
• Develop and implement strategies to improve customer experience and drive repeat business.
• Collaborate with the kitchen team to ensure seamless service between front-of-house and kitchen, maintaining consistency and quality.
• Monitor and control restaurant budgets, including labor costs, inventory, and overall financial performance.
• Maintain high standards of cleanliness, organization, and ambiance throughout the restaurant.
• Hire, train, and mentor staff, fostering a positive and collaborative work environment.
• Manage and resolve guest concerns or complaints in a professional and timely manner.
• Ensure compliance with health, safety, and licensing regulations.
• Track and analyze key performance indicators (KPIs) to improve profitability and service quality.

Qualifications:

• Proven experience as an Assistant General Manager or in a similar leadership role within the restaurant industry, preferably in a modern Mexican scratch kitchen.
• Strong organizational, leadership, and multitasking abilities.
• Excellent knowledge of restaurant operations, including front-of-house and back-of-house collaboration in a scratch kitchen setting.
• Strong financial acumen, with experience in cost control, budgeting, and inventory management.
• Ability to work under pressure while maintaining high standards of service.
• Excellent communication, problem-solving, and team management skills.
• Experience in managing a team and fostering a positive work environment.

Benefits:

• $90K with bonus up to $25K annually
• Health insurance, Dental insurance, Vision insurance
• Paid time off
• Paid training
• Referral program
• Cell phone reimbursement & work perks