Patient Care Coordinator/Receptionist- Part Time

About Us:
At Uplift Physical Therapy and Wellness, we’re passionate about helping people move better and feel better. We specialize in pelvic floor health, infant bodywork for feeding challenges and orthopedics. Our skilled physical and occupational therapists deliver high-quality, personalized care in a supportive and welcoming environment. As we grow, we’re looking for a friendly, organized, and compassionate Patient Care Coordinator to be the one of the faces of our clinic and ensure an excellent experience for every patient.

The position will be 15 hours per week as follows: Tuesday OR Wednesday 8:30-4:30 AND Friday 8:30-3:30

Position Overview:
The Patient Care Coordinator is the first point of contact for our patients and plays a key role in managing the flow of the clinic. From scheduling appointments, to billing to supporting our therapists and answering patient questions, this role keeps our practice running smoothly.

Responsibilities:

• Greet and check in patients with a warm and professional demeanor
• Schedule appointments and manage the clinic calendar
• Answer phones and respond to inquiries via email, text or voicemail
• Collect payments and maintain accurate patient records
• Perform light bookkeeping tasks to track payments received
• Coordinate communication between patients and therapists
• Maintain a clean and welcoming front office space

Qualifications:

• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Proficient in using computers and scheduling software including Google suite
• Prior experience in a medical office or physical therapy setting is a plus but not required
• Prior experience with bookkeeping is a plus but not required
• Must be comfortable talking with patients about pelvic and breast feeding symptoms and challenges including urinary incontinence, bowel problems ect.

Why Join Us?

• Supportive, comfortable, calm and team-oriented work environment where learning and growth are prioritized
• Opportunity to make a real impact on patients’ lives
• Competitive pay
• Growth opportunities within a growing practice

How to Apply:
Please send your resume and a brief cover letter to [email protected] with the subject line "Patient Care Coordinator Application – [Your Name]".

Applications sent without cover letter will not be considered

We can’t wait to meet someone who shares our passion for care and community!

Pay: $21.50 - $24.00 per hour

Benefits:

• Free parking
• On-site gym
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid training

Shift availability:

• Day Shift (Preferred)

Work Location: In person