Medical Office Manager

American Family Care

New Bedford, MA

Benefits
401(k)
Health insurance
Paid time off
Center Administrator – American Family Care
Empower Teams. Elevate Care. Lead with Purpose.
American Family Care (AFC), one of the nation’s leading providers of urgent care and accessible healthcare, is seeking a driven Center Administrator to oversee daily operations at one of our dynamic clinics. If you’re a people-first leader with healthcare experience and a passion for operational excellence, we want to hear from you.
Why You’ll Love This Role: At AFC, you’ll be at the heart of care delivery - managing clinic operations, developing high-performing teams, and driving service quality. You’ll work side by side with physicians, APPs, and support staff to ensure seamless care for every patient, every time.
What You’ll Do
Lead all non-provider staff, including Medical Assistants, Receptionists, and X-Ray Techs
Recruit, onboard, and develop clinic team members
Ensure daily operations run smoothly - supporting clinical care, scheduling, and supplies
Uphold top-tier compliance, safety, and service standards
Analyze and drive performance through KPIs and budget oversight
Step in to assist on the floor as needed to maintain continuity of care
What You Bring
3+ years of healthcare management experience (urgent care/immediate care preferred)
Clinical background or MA certification a plus
Proven leadership in team building, scheduling, and performance management
Strong communication, problem-solving, and organizational skills
Proficiency in Microsoft Office and EMR systems (Experity experience a bonus)
Deep knowledge of HIPAA, OSHA, and healthcare compliance regulations
The Perks
Leadership opportunity with one of the fastest-growing urgent care providers
Collaborative, mission-driven work culture
Opportunities for growth and advancement
Competitive compensation and benefits
Ready to Lead With Impact? Apply now and bring your energy, vision, and healthcare know-how to American Family Care—where every role matters and every leader makes a difference.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.

Posted 2025-09-26

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