Customer Service Associate

Twins Enterprise, Inc.
Boston, MA

Job Description

Job Description

The Customer Service Associate provides a best-in-class experience for our customers by offering assistance, providing fast accurate cashiering duties and answering questions while maintaining a friendly and welcoming demeanor.

Duties & Responsibilities

  • Provide the highest level of customer service to each customer
  • Greet customers and assist them with product selection and product information
  • Replenish, arrange, fold/straighten merchandise on the floor
  • Operate the cash register while following cash handling procedures
  • Assist with floor moves and inventory counts
  • Keep the store, register area, and stock areas clean and organized
    *Other duties and responsibilities as directed

Qualifications

  • Previous customer service experience preferred
  • Previous cash handling experience preferred
  • Ability to speak clearly and effectively with customers, co-workers and managers
  • Self-motivated outgoing person
  • Strong multitasking skills
  • Stays calm under pressure and can handle busy rush periods in store
  • Ability to stand and walk for long periods of time
  • Demonstrated commitment to teamwork and customer satisfaction

Looking for up to 40 hours a week during the season. Game day availability is required with this position.
Posted 2025-07-23

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