Front Desk Receptionist/Administrative Assistant

Harmeling Physical Therapy is looking for a warm, friendly, hard-working and responsible individual with excellent communication skills to perform a variety of administrative and clerical tasks at the front desk of our Danvers, MA location. You will be working in a friendly, fast-paced environment where we treat over 85 patients a day.

Responsibilities:

• Ensuring coverage of daily tasks such as answering phones, greeting and scheduling patients
• Collecting patient financial contributions (copays, deductible balances, etc.)
• Completing intake/registration of new patients
• Scanning and data entry of patient paperwork, referrals, and other medical records
• Problem-solving patient and insurance-related issues/discrepancies as they arise
• Working with therapists, staff, and Administrative Practice Manager to keep the clinic running smoothly day to day
• Maintain front office organization; coordinate with managers on ordering supplies
• On occasion, helping in the clinic with rehab aide duties, including light upkeep of the office.

Skills Required

• Administrative experience in a medical office setting preferred
• Understanding of health insurance benefits and experience with insurance eligibility/willingness to learn
• Attention to detail, critical thinking, and problem-solving skills
• Working knowledge of office equipment like printers & fax machines
• Proficiency in Gmail and Google Docs
• Excellent time management skills and the ability to prioritize work
• Strong verbal communication skills
• Excellent organizational skills with the ability to multi-task
• Customer service knowledge and skills
• Bachelors degree required

This is a full time position with benefits, ideal for a candidate seeking long-term employment where growth is encouraged and supported. The position is also a great learning opportunity for someone who may be interested in the field of physical or occupational therapy! Interested candidates should submit a resume and cover letter to Leanne Burnett, Administrative Practice Manager, at [email protected].

Harmeling Physical Therapy is a well-established private practice, with 6 offices located throughout the North Shore of Massachusetts in Wenham, Manchester, Gloucester, Danvers, Peabody and Wilmington.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Paid time off

Work Location: In person