TikTok Shop Manager - Sales Operations

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3600 associates the companys products are sold at key retailers online and offline and through distributors around the world .

The Role

As the TikTok Shop Manager youll own SharkNinjas TikTok storefront and ensure seamless campaign readiness fulfillment execution and live selling operations.

Youll manage listings coordinate promotions and support live events in partnership with our Affiliate Inventory and Marketing teams ensuring every product featured in live or on-platform campaigns is available compliant and optimized for conversion.

This is a fast-moving hands-on role ideal for someone who thrives at the intersection of eCommerce operations live commerce and data-driven execution.

Key Responsibilities

Storefront & Listing Management

• Oversee daily operations of SharkNinjas TikTok Shop listings pricing content accuracy and compliance.
• Manage the storefront catalog: upload new SKUs update creative assets ensure consistent branding and optimize for search/discoverability.
• Partner with the Pricing & Promotion Manager to ensure accurate and timely application of coupons bundles and platform promotions.
• Monitor listing health and campaign performance identifying errors or compliance risks proactively. Shop health is vital.

Live Operations & Campaign Execution

• Partner with US TikTok Shop team to prepare product listings and readiness ahead of TikTok LIVE events and campaign pushes.
• Support live selling activations by ensuring featured products are live stocked and correctly priced in real time.
• Monitor live event dashboards and troubleshoot product visibility pricing sync or checkout issues during broadcasts.
• Collaborate with TikToks category managers to coordinate live campaigns Mega Sales and platform-led initiatives.

Performance Reporting & Optimization

• Track and report on sales GMV campaign results and fulfillment KPIs weekly.
• Provide actionable insights on listing performance campaign ROI and live event conversion.
• Recommend process improvements to streamline listing management content updates and order accuracy.

Who You Are

• Youre an operator organized proactive and hands-on with details that move the business.
• You understand both eCommerce fundamentals and the unique pace of live commerce.
• You collaborate cross-functionally and communicate clearly under time pressure.
• You love data thrive on structure and know how to make fast decisions in dynamic environments.

Qualifications

• Bachelors degree in Business Marketing or related field.
• 35 years of experience in eCommerce operations marketplace management or live shopping (TikTok Shop Amazon Live QVC or similar).
• Proven experience managing storefronts and live campaign readiness ideally within TikTok Shop or other social commerce platforms.
• Strong analytical skills; proficient in Excel/Sheets and performance reporting tools.
• Excellent attention to detail organization and cross-functional communication.
• Comfortable working in a high-growth constantly evolving environment.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position subject to applicable eligibility requirements: medical insurance dental insurance vision insurance flexible spending accounts health savings accounts (HSA) with company contribution 401(k) retirement plan with matching employee stock purchase program life insurance AD&D short-term disability insurance long-term disability insurance generous paid time off company holidays parental leave identity theft protection pet insurance pre-paid legal insurance back-up child and eldercare days product discounts referral bonus program and more.

This posting will close within 90 days from the original posting date.

Pay Range

$112000 - $154000 USD

Our Culture

At SharkNinja we dont just raise the barwe push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane youll be right at home.

What We Offer

We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining whats possible. When you join youre not just part of a companyyoure part of an outrageously extraordinary community. To gether we wont just launch products well disrupt entire markets.

At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

• For candidates based in all regions please refer to this Candidate Privacy Notice.

• For candidates based in China please refer to this Candidate Privacy Notice.

• For candidates based in Vietnam please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at

Required Experience:

Manager