Director of Intensive Care Coordination | Holyoke

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Director of Intensive Care Coordinator - Holyoke

Work Location: 80 Commercial Street Holyoke MA 01040

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

Non-Union

Job Summary:

To provide leadership and direction for the Intensive Care Coordination Program(s), whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs along with their families. The ICC Director is accountable to the CBYCS Regional Director. The ICC Director will oversee the expansion of Intensive Care Coordination and assure the program within the state is maintaining high fidelity to the wraparound model and adequately serving at risk communities.

Duties and Responsibilities:

• Responsible for the overall growth of the ICC program.
• Will create, carry and monitor quality measures to ensure the ICC program is adhering to all procedures
• Ensure timelines are being met.
• Develop and track program budget for ICC program.
• Hire and evaluate program staff.
• Attend regularly assigned meetings and all regional SOC meetings
• Communicate with and develop relationships with the community, other providers, and MCE’s.
• Develop monitor the intake, triage and case assignment process.
• Utilize technology and health information systems such as EHR’s and PowerBi to track and analyze quality measures.
• Develop and regularly update Training Curriculum
• Act as full member of CBYCS administrative team.
• Ensure payroll is submitted on time.
• Manage SOC meetings that the Gándara center is responsible for.
• Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver and mobile crisis/emergency department providers.
• Foster collaboration through multidisciplinary team meets
• Will assure the ICC program is appropriately staffed and have adequate referral sources

Minimum Qualifications:

• Must possess a master’s degree and have an independent license in an appropriate human services field.
• CANS Certification
• 2 years of appropriate supervision
• Extensive understanding and experience within CSA/CBHI child serving systems.
• Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system.
• Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
• Demonstrated communications, administrative and organizational capabilities.
• Ability to work effectively with diverse populations and community agencies: School Dept., DCF, DYS, Juvenile Court, etc.
• Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
• Must have a driver’s license and availability of vehicle to support Program needs.
• Bi-Lingual Spanish/English preferred.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training