Business Analyst- (M7C9R4)

Business Analyst

Need local or from New England Region
Quincy MA
Long Term Contract

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:
 Act as liaison between business users, the MA21 development group to gather and document Scope, Use Cases, and Functional Requirements.
 Prepare, manage and communicate project plans and coordinate project activities with team members as required.
 Create and maintain required Unified Process artifacts for the approved SDLC process. Submit the artifacts for review, distribution, and business approvals.
 Prepare or administer the preparation of implementation plans, user guides, and/or documentation as required.
 Facilitate interactions with other IT areas and business units, both internal and external.
 Serve as liaison between EHS development groups and Infrastructure Teams.
 Serve as Project Manager, as required, for simple projects and report projects and task status to senior management.
 Diagnose and resolve system performance problems identified by Production Control, users, or management.
 Communicate effectively with business users and managers. Ensure project documentation, plans, and
scheduling comply with agency initiatives and priorities.
 Identify, communicate, and facilitate a resolution to any production support, user requests, or triaged Helpdesk tickets.
Monitor and measure the success of implemented solutions in the Production environment.
 Participate in release meetings for maintenance and development projects, ensuring all platform requirements are met.
 Work closely with QA to resolve any issues prior to the release date.
 Identify risks, potential scope creeps and escalating issues to the client and management.
 Create Unit test results in accordance with process Scope and Business requirements.
 Ensure testing validates the quality, reliability, and completeness of business services deployed on the
new platform.

PREFERRED QUALIFICATIONS:
 Knowledge of the principles of software development using the approved SDLC.
 Proficient knowledge of Jira, Long Term Care Population, Complex eligibility systems, and Unified
processes.
 Proficiency in Microsoft 365, Excel, Word, PowerPoint, Access, and Visio.
 Knowledge of methods and techniques of computer systems analysis, design, technical terminology,
codes, and standard abbreviations.
 Experience with one or more of the following: data structures, application programming, database
development, or relational database theory and technology.
 Ability to prepare flow charts, diagrams, and Use Cases.
 Deliver oral and written instructions in a precise, understandable manner.
 Prepare required deliverables in accordance with established procedures.
 Strong organizational skills with the ability to maintain accurate records and status reporting.
 Ability to understand and apply the policies, procedures, specifications, standards, and guidelines
governing assigned unit activities.
 Knowledge of MA HIX or other State Health Exchange.
 Strong organizational skills, problem-solving aptitude, and attention to detail.
 Ability to work well with others in a fast fast-paced, dynamic environment.
 Strong initiative and ability to manage multiple projects, as well as strong follow-through skills.
 Must be able to work collaboratively, collegially, and cooperatively with others in an environment
where deliverables are potentially dependent on the output of others.

EDUCATION AND CERTIFICATIONS:

• Bachelor’s degree in computer science, Information Systems, Business Administration, or a
related field.
• Minimum of (3) three years of extensive experience with project management as a Senior
Business Analyst of a large-scale application.
• Minimum of (3) years of experience in working in all phases of the Software Development Life
Cycle (SDLC), including postproduction verification.
• Prior Government or healthcare experience desired.