Senior applications analyst research

Boston Medical Center
Boston, MA

Position: Senior Applications Analyst, Research Infrastructure

Location: Boston, MA

Schedule: Per Diem, Remote

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.

POSITION SUMMARY :

Responsible for participating in the development, maintenance and enhancement of business applications with specialized application and business knowledge. Assigned to project teams within RSP, and utilize various hardware and platforms. Collaborate with Boston Medical Center staff, RSP colleagues and other stakeholders to identify user requirements, access available technologies, develop detailed interface and conversion specifications, and recommend software solution options. Acts as internal consultant in a specific area, providing proactive guidance and business process expertise to complex projects.

JOB RESPONSIBILITIES

  • Collaborates with management, clinical application analysts and IT staff to define or design business processes and identify enabling technologies based on customer requirements.
  • Act as liaison between clinical and technical staff to make sure that the user needs are met.
  • Actively seeks ways to apply existing technologies to clinical data and applications, researching and providing information on technical trends and practices relevant to healthcare delivery organizations.
  • Informs and advises customers on information system technologies’ functionality, costs, benefits, and implementation requirements.
  • Maintains a current understanding of strategic business initiatives and how they relate to IT goals and objectives. Assess near-term needs, utilizing structured interview processes to establish business priorities.
  • Consults with technical experts and develop alternative technical solutions; seeks advice on options, risks, costs versus benefits, and impact on other business processes and system priorities.
  • Conducts business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT.
  • Develop all aspects of the project plans (scope, definition, functional and technical specifications, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery. Actively participate in the team environment and enable colleagues to fulfill the department’s operating objectives.
  • Provides effort estimates and assist in the development of project timelines. Works closely with other IT team members and business owners to define requirements, prototype and build solutions. Responsible for ensuring on time project delivery and completion.
  • Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers.
  • Anticipates and identifies issues proactively, and implements corrective actions.
  • Maintains IT group apprised of project status; informs the IT group of any issues or potential potholes. Keeps client informed of the project’s progress.
  • As requested, evaluates new applications and make recommendations to management. Provide services such as facilitating priority setting and brokering contracts on behalf of customers.
  • Prepares and presents formal presentations to both internal and external audiences. Provides subject matter expertise and acts as an internal consultant on assigned application and business area.
  • Maintains strong working knowledge of the application technologies to facilitate requirements gathering and to educate end users in the relevant applications.
  • Act as a mentor to new and less experienced applications analysts involving training, task assignment, and project oversight.
  • Participate in an on call customer support rotation during normal business hours and off hours

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The

above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

  • BS or equivalent

EXPERIENCE:

  • Minimum of 4 years work experience in related IT role, which includes at least 3 years in a business application design, development, and installation, or significant health care background with demonstrated abilities in the applications arena.
  • Experience with the design, development and implementation of new technical architectures.

KNOWLEDGE AND SKILLS:

  • Strong software and application knowledge with base knowledge of relevant technologies, operating systems.
  • Detailed knowledge of specific applications or business area.
  • Strong demonstrated project management skills, from vision through implementation.
  • Strong verbal and written communication skills
  • Strong analytical, problem-solving and conceptual skills
  • Ability to be part of a cross-departmental and cross functional team, and participate in the organization and execution of projects.
  • Comfort with a variety of technologies and operating systems, ability and desire to become familiar with new technologies as needed.

ABOUT THE DEPARTMENT:

As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-638-8582 to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Posted 2025-10-27

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