Receiving Clerk

Jetro / Restaurant Depot
Chicopee, MA

Position Title: Receiving Clerk (aka CRT Clerk)

Department: Receiving

Supervisor: Inventory Controller

FLSA: Non-exempt

Position Summary:

Works closely with Receiving Manager/Supervisor to ensure efficient operation of the Receiving Department. Responsible for maintaining accurate records of shipping and receiving related transactions. Follows-up and maintains Receiving Manager/Supervisor aware of activities and discrepancies.

Essential Functions:

  1. Schedules and monitors deliveries.
  2. Communicates efficiently and concisely over the phone, in person and through e-mail to coordinate returns, rejections and credits.
  3. Accurately inputs a high volume of information into the computer concerning incoming and outgoing merchandise in a timely manner.
  4. Checks and records the quantity of the merchandise for conformity to purchase orders and specifications.
  5. Records and reports shortages and discrepancies.
  6. Ensures friendly, efficient and professional customer service.

Other Responsibilities:

  1. Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

  1. Minimum 1 year similar experience
  2. Ability to effectively present information and respond to questions from managers, employees, vendors and buyers.
  3. Ability to calculate figures, and amounts such as discounts, interest, and proportions.
  4. Computer Literate
  5. Effective oral and written communication skills.
  6. Commitment to company values and strong customer orientation.

Work Environment:

  1. For the most part the ambient temperature will be moderate.
  2. The work is performed sitting at a desk.
  3. Pace is job-set, meaning the pace varies depending on the receiving activities.
  4. There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.
Posted 2025-08-28

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