Senior Principal Program Manager

Oracle
Boston, MA

Job Description

Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization.

In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches.

Responsibilities

Responsibilities

  • Lead Business Process Transformation : Define and implement robust business process improvements, including establishing baseline KPIs. Drive a culture of continuous improvement by leveraging analytics, root cause analysis, and best practices to optimize efficiency, throughput, scalability, and/or customer experience.

  • Cross-Functional Collaboration : Partner with stakeholders across product, engineering, operations, and customer success teams to map end-to-end, often ambiguous, cloud-based processes. Gather inputs from multiple sources, reconcile conflicting priorities, and set realistic, effective delivery timelines for improvement initiatives.

  • Strategic Risk Assessment: Apply deep business acumen to proactively identify enterprise risks, bottlenecks, and dependencies. Design actionable, scalable plans with well-defined, measurable outcomes, ensuring alignment with organizational goals and regulatory requirements.

  • Complex Change Management : Develop change management strategies to ensure adoption and sustainability of process enhancements. Prepare communication plans, training materials, and stakeholder engagement strategies, addressing resistance and navigating organizational complexities.

  • Executive Communication & Influence : Clearly and succinctly communicate process recommendations, data-driven insights, and shifting priorities to stakeholders at all levels, including executive leadership. Tailor messaging to diverse audiences and prepare executive-level presentations and reports.

  • Performance Monitoring & Reporting: Regularly track, analyze, and report on process performance metrics, identifying opportunities for further refinement. Develop dashboards or scorecards to share progress and outcomes with leadership and relevant stakeholders.

  • Additional Responsibilities: Lead or support other business transformation initiatives and special projects as assigned, demonstrating flexibility in a fast-paced and dynamic environment.

Basic Qualifications:

  • BS or MS in Business Administration, Economics, Project Management, or equivalent degree

  • 10+ years in project management, program management, portfolio management, and/or business analysis

  • Experience working in a large, enterprise environment across multiple organizations

  • Proven success in mission critical business transformation, large scale process change management and/or complex process implementation

Preferred Qualifications:

  • Experience with generative AI capabilities, including knowledge base augmentation

  • Strong independent decision-making and sound judgment skills

  • Exceptional written, verbal, interpersonal, and analytical communication abilities

  • Ability to manage multiple projects, stakeholders, and priorities concurrently

  • High degree of technical proficiency and a quick learner with new processes and technologies

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $109,200 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Posted 2026-03-18

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