Head of Revenue Operations
Job description
About Us
Entyre is building the fastest-growing elderly care company in the world. We exist to make it dramatically easier for families to get care when they need it most. We’re scaling quickly across the U.S., launching new markets and building durable operations. This is a company built for speed, execution, and real-world impact — and we’re looking for operators who want to build the systems that make that scale possible.
Position Overview
The Head of Revenue Cycle Management is one of the most operationally critical seats at Entyre. This is not a “manage billing” role. You will build and lead the revenue engine that sustains our ability to scale care — ensuring accuracy, compliance, visibility, and speed from claim creation through reimbursement and cash collection. You will own the full revenue cycle across multiple states and architect the infrastructure behind it: workflows, reporting, controls, and team. This is a hands-on leadership role: you’ll design and build scalable systems, but you’ll also be in the details — digging into denials, pressure-testing processes, and jumping in when reimbursement is at risk. You’ll partner closely with Finance and Operations and you’ll report directly to the CEO.
Key Responsibilities
Own Entyre’s end-to-end revenue cycle across all active states — from claim creation through reimbursement and cash collection.
Be hands-on in the operation: review claims workflows, dig into denials, spot issues early, and drive fast resolution when cash is at risk.
Build and continuously improve claims submission, denial management, medical coding oversight, accounts receivable, and reimbursement workflows.
Translate state-by-state billing requirements into standardized, scalable processes that support rapid expansion.
Leverage your technical and analytical background to improve automation, data quality, and operational rigor across the revenue cycle.
Design dashboards and reporting that provide visibility into billing performance, denial rates, reimbursement timelines, AR aging, and cash flow — and use them weekly to drive execution.
Identify and eliminate revenue leakage, process inefficiencies, and quality gaps that slow reimbursement or create compliance risk.
Maintain billing compliance across multi-state operations with strong process controls, documentation, and audit readiness.
Own accounts receivable performance and optimize collections cycles to improve cash velocity.
Lead, mentor, and develop a high-performing billing team with clear accountability and high standards, while setting the pace through hands-on execution.
Job requirements
Qualifications
Experience in healthcare, revenue management, engineering, data analytics, consulting or similar fields.
Bachelor’s degree required (preferably in science, technoloy, mathematics or engineering).
Strong analytical and systems mindset — you can turn complexity into simple, repeatable processes.
Comfort operating in a dynamic, fast-paced startup environment where priorities shift quickly and execution speed matters.
High ownership mentality — you take responsibility for outcomes, not tasks.
Experience leading or mentoring teams (preferred but not required).
Willingness to work onsite four (4) days per week in Boston, MA (one day remote).
How We Operate – Non-Negotiable:
"Insanely Great" for Families — Delivered Now
Forget mere “satisfaction.” We deliver support that makes caregivers feel seen, understood, and valued. Anticipate their needs and solve problems quickly. The standard is "Insanely Great," period. Anything less slows us down and fails our families.
Speed is King — Ruthless Focus is Key
Velocity comes from focus. Eliminate distractions. Concentrate all effort on the #1 critical objective until it’s done, then move on to the next. Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure — move the needle now.
Raise the Bar — Crush Mediocrity
Mediocrity kills speed, morale, and companies. Hunt it down and eliminate it. Good enough is never good enough. Demand top performance from yourself and everyone around you. Own your work, deliver excellence fast, and accept no excuses.
The Speed Algorithm — Question, Delete, Simplify, Accelerate
Build momentum by questioning every requirement: who asked and why? Delete ruthlessly — parts, processes, bureaucracy. Simplify what remains. Accelerate cycle times relentlessly. “It can’t be done” means “You haven’t figured it out yet — go do it.” Break bottlenecks, find shortcuts, and remove friction.
Act Like Owners — Bold Bets, Fast Action
This is your company. Own the mission and the results. Take initiative, make bold bets that leapfrog progress, and act decisively. If you stumble, learn faster and go again. Bias for action is everything.
The Bottom Line:
We are building something vital at lightning speed. This requires intensity, focus, and a relentless drive to execute. If reading this makes you want to jump in and build faster, welcome to Entyre Care. If not, get out of the way.
If you’re ready to grow with us and make a difference, we’d love to hear from you!
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