Maintenance Technician

Job Description

Job Description

About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

What we're looking for

Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and to support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can and will vary weekly and seasonally based on business needs. This job is located in Hyannis, MA.

Compensation

• $27 - $30 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below.

What you'll do

• Complete maintenance tasks and projects, traveling between multiple worksites each day.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections
• Respond to guest issues regarding maintenance, as needed including but not limited to:
• Appliance troubleshooting
• Cable/wifi troubleshooting
• Basic HVAC repair
• Light plumbing
• Establish and maintain open, collaborative relationships with team members and management team
• Correspond on a regular basis with your local management team and team members
• Be available and willing to assist your colleagues and management team when necessary
• Provide cross-coverage when necessary to ensure urgent issues are addressed
• Maintain hot tubs as needed; we offer on-site training
• Collect and remove trash and debris
• Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs
• Maintain required Maintenance Metrics on efficiency and utilize Vacasa's ticketing system
• Coordinate with third-party service providers.
• Attend all mandatory individual and team meetings
• Other responsibilities as assigned - because every day looks different

The skills you'll need

• 2 years of basic, property maintenance experience preferred but not required
• Reliable transportation
• Smartphone and personal email address
• Ability to regularly lift over 20 lbs
• Self-motivated and customer service oriented
• Ability to see projects through to completion
• Ability to properly assess problems and provide solutions
• Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business
• Reasonable comfort level with computers and smart devices
  • Access to the internet and the ability to check your email on a daily basis
    

What you'll get

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.

Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening , country dependent.