Call Center Agent

Harvestadvertisinginc
Lawrence, MA

About Us:

At Harvest Advertising Inc, we believe every brand has a unique story. Thats why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect.

Overview:
We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering exceptional customer support. This position is ideal for individuals who thrive in structured, goal-driven environments.

Key Responsibilities:

  • Answer inbound calls and assist customers with inquiries

  • Make outbound calls as needed

  • Resolve customer concerns efficiently

  • Accurately document call details and outcomes

  • Meet performance and service metrics

Qualifications:

  • Strong phone communication skills

  • Comfortable speaking with customers regularly

  • Ability to multitask and remain organized

  • Goal-oriented and dependable

  • No prior experience required (training provided)

Posted 2026-02-19

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