Principal Product Manager, our UKG Bryte AI Platform

Job description

Company and benefits

Job ID

PRINC017366

Employment Type

Regular

Work Style

hybrid

Location

Sunrise,FL,United States, Lowell,MA,United States

Travel

Up to 25%

Role

Principal Product Manager, our UKG Bryte AI Platform

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.



About the Role
We’re looking for a Principal Product Manager to own and evolve Bryte’s AI platform, including assistive and agentic AI capabilities used across UKG products. This role is for someone who is hands-on, comfortable operating without formal authority, and able to drive outcomes through clarity, judgment, and execution.
You’ll work across engineering, AI services, UX, GTM, and leadership to turn ambiguous problems into shipped products. This is not a strategy-only role; you’ll be close to the work and accountable for the results.



What You’ll Do

• Own product strategy and execution for the Bryte AI platform capabilities (assistive experiences, agents, SDKs, shared services).
• Translate complex customer and business problems into clear requirements, priorities, and roadmaps.
• Drive delivery across multiple teams and dependencies, even when no one reports to you.
• Partner closely with engineering and AI teams to make pragmatic tradeoffs on scope, quality, speed, and risk.
• Write clear PRDs, decision docs, and status updates that don’t need follow-ups.
• Use customer feedback, usage data, and telemetry to guide iteration and decisions.
• Surface risks early, propose solutions, and follow through.
• Communicate effectively across levels: engineers, partners, and senior leaders.

What Success Looks Like

• Teams are aligned and moving without constant escalation.
• Engineers trust your product judgment and clarity.
• Stakeholders understand priorities and tradeoffs.
• AI features ship, are adopted, and deliver real customer value.

Required Qualifications

• 5–8+ years of Product Management experience in enterprise SaaS.
• Experience shipping AI-powered products (Agentic AI experience, GenAI, copilots, conversational UX, agents, or automation).

Expected skills and abilities

• Comfortable working across technical and non-technical audiences.
• Proven ability to lead through influence and operate across teams.
• Even-keeled, reliable, and calm under pressure.
• Quick to grasp new domains and concepts.
• Strong ownership mindset; takes action and closes loops.
• Excellent written and verbal communication.

Nice to Have (not required)

• Platform experience.
• Experience with AI evaluation, trust, or compliance considerations.
• Background working in regulated or complex enterprise environments.

This is NOT for You if

• Prefer narrowly defined problems with minimal ambiguity.
• Need formal authority to move work forward.
• Avoid execution details or hands-on problem solving.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].


The pay range for this position is $163,900.00 to $235,550.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter

ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.