Lia Toyota Northampton - Automotive Service Manager

The Lia Group
Northampton, MA

Job Description

Job Description

Lia Toyota Northampton is seeking experienced Service Manager to join our team. If you're looking for a fast-paced, professional, and positive environment that rewards hard working, reliable, and team-oriented individuals, this is the right place for you!

COMPENSATION RANGE: $120K-$170K

SIGN ON BONUS: Available based on experience

REQUIREMENTS:

• Prior Service Department management experience preferred

• Excellent customer service skills

• Basic computer skills

• Positive, friendly attitude, along with a customer service mentality

• Enjoy working in a fast paced environment

• Team Player

• Strong verbal & written communication skills

• Must have clean & valid driver's license

KEY RESPONSIBILITIES:

• Knowledge and experience in daily and monthly sales

• Supervise all service employees as well as their performances and payroll

• Involved with the employees when it comes to dispatch and training

• Control expenses of the service department

• Maintain excellent customer relations

• Experience in warranty administration

• Ability to maintain good relations with factories

BENEFITS:

• Medical, Dental and Vision

• 401K Plan with Employer Match

• Paid Time Off

• Paid Weekly

• An employer funded Life Insurance Plan

• Discounts on services and parts

• Employee vehicle purchase plans

• Company provided uniforms

ABOUT US:

The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY.

The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years.

With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.

COMMUNITY:

We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

Posted 2025-09-25

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