Assistant Nurse Manager, North Pavilion, 36 Hour, Mix Shifts

UMass Memorial Health
Worcester, MA

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$101,025.60 - $181,854.40

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

days/eves

Shift:

1 - Day Shift, 9 Hours (United States of America)

Hours:

36

Cost Center:

10020 - 1545 PAV 4 and 5

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position is accountable for assessing, planning, directing and evaluating patient care in the area of responsibility. Ensures adherence to HealthAlliance policies and procedures and supports and fosters the mission and vision of the HealthAlliance system. Responsible for the quality of care provided to patients and the processes that lead to continuous performance improvement. The role includes clinical practice, staff development and continuing education, management and leadership, consultation and research. Works with members of administration, physicians, and other members of the interdisciplinary team to ensure lines of communication are open and processes for problem resolution are in place.

I. Major Responsibilities:
1. Completes staffing for the department and weekly payroll submission based on MNA and SEIU contract guidelines.
2. Focuses on performance improvement initiatives.
3. Responsible for auditing nursing documentation and maintaining adherence to HAH documentation standards.
4. Maintains compliance with Core Measures.
5. Develops a state of constant readiness for Regulatory Agency Surveys and provision of maximum levels of service excellence.

Standard Management Level Responsibilities:
1. Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
2. Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met.
3. Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
4. Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation, and fosters the effective integration of efforts with system-wide initiatives.
5. Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
7. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
8. Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements.
9. Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
10. Ensures adequate equipment and supplies for department.
11. Develops and maintains established departmental policies, procedures, and objectives.
12. Ensures compliance to all health and safety regulations and requirements.
13. Maintains, regular, reliable, and predictable attendance.
14. Performs similar or related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor of Science in Nursing (BSN)
2. Registered Nurse licensed to practice in the Commonwealth of Massachusetts
3. BLS certified
4. Certifications required per specialty might include ACLS, NRP, PALS etc.

Preferred:
1. Master’s Degree
2. National certification in specialty

Experience/Skills:
Required:
1. Minimum five (5) years of experience in specialty nursing with at least three (3) years of supervisory experience
2. Extensive knowledge of specialty practices, standards and trends as well as the ability to keep current on new efforts
3. Must possess excellent interpersonal and written communication skills
4. Knowledge of TJC, OSHA, HCFA and EMTALA regulations as well as standards of care from pertinent specialty organizations
5. Demonstrated leadership
6. Ability to read, write and speak clearly in English.

Preferred:
1. Experience in professional development

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:

  • Repetitive movements, working indoors, high stress level, color vision,
  • Precise motor skills, hearing, vision

Frequently:

  • Standing, walking, pushing, reaching, grasping
  • Lifting, carrying, pulling, pushing 0-20 pounds

Occasionally:

  • Sitting, pulling, twisting, bending, kneeling
  • Lifting, carrying, pulling, pushing 20-50 pounds


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 2026-01-15

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