Laboratory Donor Care Specialist - Hyannis, MA

Job Title: Donor Care Specialist

Location: Hyannis, MA

Contract Duration: 13 Weeks

Schedule: 40 hours/week, rotating days

• Shifts: 6:00 AM–2:00 PM, 7:00 AM–3:00 PM, 8:00 AM–4:00 PM, 9:00 AM–5:00 PM, 10:00 AM–6:00 PM, or 11:00 AM–7:00 PM

• Occasional weekends and holidays

• Pay Rate: $30–$34 per hour

Position Overview

"Navitas Healthcare, LLC" is seeking Donor Care Specialist for an exciting job in Hyannis, MA.

Responsibilities

• Provide outstanding customer service in accordance with hospital standards.

• Conduct donor eligibility screening per CCHC, CDC, FDA, AABB, and CAP guidelines.

• Perform whole blood collections and therapeutic phlebotomy procedures.

• Support off-site blood drives and donor center collections.

• Label and prepare blood components and samples for testing.

• Accurately complete donor documentation and data entry, including deferrals.

• Assist with donor recruitment activities.

• Maintain supply inventory and communicate replenishment needs.

• Collect required blood specimens from donors and patients.

• Maintain clean, sanitary, and organized work areas.

• Follow all hospital policies, procedures, and safety protocols.

• Provide exceptional service to patients, families, visitors, and staff.

• Perform other duties as assigned.

Qualifications

Donor Care Specialist I

• High School Diploma or GED required.

• Prior phlebotomy experience required.

• National certification or completion of accredited phlebotomy program preferred.

• Basic Life Support (BLS) certification required.

• Strong interpersonal, written, and verbal communication skills.

• Ability to work independently and under pressure.

• Proficient in computer/laptop use.

Donor Care Specialist II

• High School Diploma or GED required.

• One year of donor phlebotomy experience preferred.

• Current DPT (ASCP) or QDP (ASCP) certification required.

• Working knowledge of blood groups, Rh types, and donation procedures.

• Basic Life Support (BLS) certification required and must be maintained.

• Strong communication skills and ability to work independently.

• Proficient in computer/laptop use.

For more details contact at [email protected]

About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.