Manager

Job Description

Job Description

Benefits:

• Career Advancement Opportunities
• *varies by location
• Locally owned and operated
• Employee discounts

We are looking for a dedicated, hands on store manager to lead our well established hardware store, which includes a full service paint department.

The ideal candidate is:

• Experienced in retail management.
• Knowledgeable about tools, hardware and paint products.
• Passionate about providing top tier customer service.

Job Summary:
Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Project management skills, including the ability to coordinate special projects and finish on time.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the stores point-of-sale system.
• Able to work a flexible schedule, including weekends and holidays.

Why join us?

• We are a family owned and operated hardware store.
• We have a loyal customer base.
• We maintain a very supportive work environment.
• We offer employee discounts.