Automotive Parts Clerk

Job Description

Job Description

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values.

• Dedication – We are punctual, ready, and focused on our tasks.
• Intelligent – We embrace change and make informed decisions.
• Resourceful – We creatively solve problems and make practical decisions.
• Customer-Focused – We prioritize meeting or exceeding customer expectations.
• Professional – We maintain professionalism and separate personal issues from our work.
• Ethical – We conduct ourselves with honesty, integrity, and responsibility.

• Competitive Compensation – Earn a rewarding salary with the option for same-day pay.
• Supportive Work Environment – Be part of a welcoming team atmosphere where collaboration and teamwork are valued.
• Paid Vacation & Holidays – Take the personal time you deserve.
• Comprehensive Health Benefits – Medical and dental insurance options to keep you and your family healthy.
• 401(k) Retirement Plan – Secure your future with employer matching contributions.
• Free Life Insurance ($50,000 Benefit) – Peace of mind for you and your family, fully provided by Mastria.
• Employee Vehicle Purchase Program – Access exclusive discounts on vehicle purchases.
• Professional Growth – Ongoing training, development programs, and clear opportunities for advancement within our growing company.
• Collaborative Team Environment – Be part of a supportive team that values and recognizes your contributions.
• Paid Volunteer Day – Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives.

Responsibilities:

• Sells parts to all customers, over the counter, through the shop, or on the phone.
• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary.
• Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order.
• Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Perform other duties as assigned.

Qualifications:

• Professional demeanor
• Strong communication skills
• Highly organized
• Excellent interpersonal skills
• High School Diploma or equivalent
• At least 1 year experience

Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!